Dearborn Heights Water Department – Pay Bill, Contact & Services Guide

Quick Dearborn Heights Water Billing Facts

Choose the Water Billing Issue You Need to Solve

Dearborn Heights customers do not all need the same answer. Some only want the payment link, while others need a final read, leak check, meter repair appointment, or auto pay enrollment. Start with the closest situation below.

How to Pay Your Dearborn Heights Water Bill Online

Dearborn Heights uses BS&A Online for utility billing payments. The safest way to pay is to use the city’s online payment link or the BS&A utility billing payment search for City of Dearborn Heights.

1. Open the official BS&A utility payment page.
   Use this link: Dearborn Heights utility billing payment search.
2. Search your water utility account.
   Use the water account number printed on your bill. If you cannot find the account, call Water Billing at 313-791-3450 before paying another record.
3. Review the amount and service address.
   Make sure the account belongs to your property and the balance matches your current bill.
4. Check the payment fee before submitting.
   The city lists a water utility card processing fee and a separate eCheck fee. Review the final total before confirming.
5. Save the receipt.
   Keep the confirmation number, email receipt, or screenshot until the payment is visible on your account.

Dearborn Heights Water Bill Payment Options and Fees

Dearborn Heights gives customers several payment paths: online through BS&A, automated phone payment, in-person payment at City Hall, after-hours drop box, and automatic bill payment. The best method depends on timing and whether you need staff help.

Automatic Water Bill Payment in Dearborn Heights

If you want fewer due-date problems, Dearborn Heights offers an Automatic Bill Payment program. Instead of writing checks or logging in each billing cycle, your water bill can be deducted from your participating bank, savings and loan, or credit union account.

1. Open the official automatic payment page.
   Review the city instructions here: Automatic Water Bill Payment.
2. Complete the required form.
   Use your current water bill information and correct bank account details.
3. Submit the form as instructed by the city.
   Keep a copy for your records.
4. Watch your next statement.
   The city says your new statement will show “DO NOT PAY – AUTO PAY PLAN” when automatic payment is active.
5. Keep enough money in the account.
   The payment is deducted on the due date shown, so make sure funds are available.

High or Low Water Consumption: What Dearborn Heights Customers Should Check

The Water Billing Department says it investigates high or low water consumption and helps residents identify leaks. Before calling, collect a few details so the office can understand whether the issue is usage, meter reading, leak, final billing, or a stopped meter.

Before you call Water Billing, prepare this

• Your current bill and previous bill.
• Water account number and service address.
• Date you first noticed the usage change.
• Any leak repair receipt, plumber invoice or photos.
• Notes about sprinklers, guests, outdoor use or repairs.
• Whether the meter appears stopped, damaged or unreadable.

Final Water Reading When Selling, Moving Out or Closing

Dearborn Heights gives specific final-reading guidance. If you are selling a property, moving out, transferring responsibility, or handling a closing, do not assume the final bill is automatic.

1. Call Water Billing to schedule the final reading.
   Use 313-791-3450. The city says final reading appointments are done one day each week.
2. Ask how the final bill will be delivered.
   The city says final bills can be picked up from City Hall, mailed, or faxed upon request.
3. If you used automatic withdrawal, ask about cancellation.
   The city says automatic payment withdrawal is canceled when the final bill is processed, and final bill payments are not taken through automatic withdrawal.
4. Save final account proof.
   Keep the final reading date, final bill, payment receipt and forwarding address.
5. Do not wait until closing day.
   Final reads are not available every day, so schedule early.

Water Service Appointments, Tap Applications and Meter Issues

Some Dearborn Heights water issues are not simple bill payments. New water taps, service disconnections, water off/on appointments, missed appointments, frozen meters and hydrant meter permits have separate rules or fees.

What to Do if Your Tap Water Looks Rusty or Reddish

Dearborn Heights explains that agitated water lines can stir sediment, especially from hydrant flushing, road work, hydrant use or water gate exercise. This does not mean every reddish-water event is dangerous, but it should be handled carefully.

1. Do not use the water immediately.
   The city recommends not using the water for one hour when it appears reddish or rusty.
2. Run cold water at the lowest point.
   After waiting, run cold water from the lowest point in the house for several minutes.
3. Check whether nearby work is happening.
   Hydrant flushing, road work or water main work can disturb sediment.
4. Call if the issue continues.
   If the color, odor or pressure problem continues, call Water Billing or Public Works for direction.
5. Avoid hot-water use during the event.
   Running rusty water through the water heater can draw sediment into the hot-water tank.

Official Dearborn Heights Water Billing Links

Use these official resources for payment, Water Billing contact, automatic payment, water service questions, final readings, fees and City Hall payment information.

Map to Dearborn Heights City Hall

For in-person water or tax bill payment, the Treasurer’s Office page lists City Hall at 6045 Fenton St., Dearborn Heights, MI 48127. Bring the water bill if you have it, especially when paying or asking about a specific account.

Dearborn Heights Water Department FAQs

Editorial Review and Disclaimer

This replacement article was rewritten because the previous Dearborn Heights post used incorrect New York City water information. This version focuses on Dearborn Heights, Michigan and uses official City of Dearborn Heights Water Billing, Online Payments, Treasurer’s Office, Automatic Water Bill Payment, and Water & Sewer resources.

WaterBillGuide.us is not the City of Dearborn Heights. We do not process water payments, access customer accounts, approve automatic payment, schedule final readings, repair meters, restore water service or make billing decisions. For account-specific help, use the official city contacts listed above.

Official resources checked include the City of Dearborn Heights Water Billing page, Online Payments page, Treasurer’s Office page, Water & Sewer page, Automatic Water Bill Payment page, and the official BS&A utility billing payment search.