Rialto Water Services Billing Desk: Pay, Log In, Call or Fix Service Fast
Use this guide when your Rialto-area water or sewer bill says Rialto Water Services. It shows the official payment portal, QuickPay login, customer phone, office, mail address, cash-payment barcode option, start or terminate service steps, 2026 rates, delinquent bill rules, reconnection fees, leak adjustment, water conservation rules, water quality contacts and Rialto provider-check warnings.
Start Here: Use the Correct Rialto Water Provider
Need |
Official action |
Have ready |
Do not miss |
|---|---|---|---|
Pay online or log in |
Use the Rialto Water Services Online BillPay portal. |
Username/password if enrolled, or account details from your bill for QuickPay. |
Online BillPay supports bill detail, email notifications, paperless billing, one-time payments and automatic payments. |
Make a one-time payment |
Use QuickPay inside the OnlineBiller portal. |
Account number, service address and payment method. |
QuickPay does not require enrollment and can show current balance. |
Pay by phone |
Call 909-820-2546 and follow the automated telephone payment instructions. |
Account number, bill amount and payment method. |
The billing page says the automated telephone payment system offers English and Spanish instructions. |
Billing question or water/sewer bill issue |
Call Customer Service at 909-820-2546. |
Account number, service address, payment proof, bill date and contact phone. |
Office hours are Monday-Friday, 8 AM-5 PM. |
Visit in person |
Go to Rialto Water Services, 437 N. Riverside Ave., Rialto, CA 92376. |
Bill, ID, payment method, service documents if starting/stopping service. |
The office is just north of the Foothill stop on Omnitrans Route 22, with parking behind the building. |
Pay by mail |
Mail payments to Rialto Water Services, P.O. Box 60450, Los Angeles, CA 90060-0450. |
Payment stub, check/money order, account number. |
General correspondence goes to P.O. Box 800, Rialto, CA 92377; payment mail goes to Los Angeles lockbox. |
Pay cash at a store |
Use PayNearMe/Remote Cash Acceptance with barcode on the back of your bill. |
Bill barcode or barcode emailed/texted by Customer Service. |
Participating stores may include 7-Eleven, CVS or Family Dollar; the listed convenience fee is $1.99. |
Unsure whether Rialto Water is your provider |
Check the City’s Water & Sewer Services page before paying. |
Service address and bill/provider name. |
Some Rialto-area properties are served by West Valley Water District or Fontana Water Company, not RWS. |
Provider check: the City identifies three possible Rialto-area water/sewer providers: Rialto Water Services operated by Veolia, West Valley Water District and Fontana Water Company. If your bill does not say Rialto Water Services, do not use the RWS OnlineBiller portal.
Official Rialto Water Services Contact Box
Customer Service Office
Rialto Water Services
437 N. Riverside Ave.
Rialto, CA 92376
Phone: 909-820-2546
Fax listed on site: 909-784-0312
Hours: Monday-Friday, 8 AM-5 PM
Mailing Addresses
Payment mail:
Rialto Water Services
P.O. Box 60450
Los Angeles, CA 90060-0450
General correspondence:
P.O. Box 800
Rialto, CA 92377
Water Emergency Routing
Customer Service / after-hour billing-page route:
909-820-2546
CCR emergency after-hours listing:
909-820-0400
For immediate public danger, call 911 first.
Contact route |
Use for |
Best user action |
|---|---|---|
Bill balance, payment posting, phone payment, service start/stop, deposits, delinquent bills, payment arrangements, billing adjustment, provider confirmation. | Have account number and service address ready. | |
Online BillPay, QuickPay, paperless billing, AutoPay and payment history. | Confirm logo/provider says Rialto Water Services before entering payment information. | |
437 N. Riverside Ave. | In-person customer service, start/stop service help, payment questions and document review. | Bring ID and documents if changing service. |
P.O. Box 60450, Los Angeles, CA 90060-0450 | Mailed bill payments. | Include stub/account number and allow mailing/processing time. |
P.O. Box 800, Rialto, CA 92377 | General correspondence only. | Do not use this address for lockbox payment unless RWS instructs you. |
Rialto Utility Authority: 909-820-2525 ext. 2062 | City/RUA rate-setting process questions. | Use for rate package questions, not routine payment posting. |
RUA rate-process questions or city water/wastewater planning forms. | Use for official City/RUA questions, not portal password reset. |
Bill Pay and Login: OnlineBiller, QuickPay, AutoPay, Phone and Cash
Online account
View entire bill detail, print bills, get email notifications and turn off paper bills.
QuickPay
No enrollment required; view current balance and make one-time payment.
AutoPay
Set up recurring payment by credit card or bank account from the portal.
Cash barcode
Use barcode on back of bill at participating stores; listed fee is $1.99.
Open the official payment portal
Start from Rialto Water Services Billing or go directly to Rialto Water Services Online BillPay.
Choose login or QuickPay
Use an enrolled account if you want paperless billing, email notifications, AutoPay and multiple accounts under one username. Use QuickPay if you only need a one-time payment.
Match the service address before paying
Check the account number, service address, current balance and due date. Rialto-area customers can have similar provider names, so always match the bill before submitting.
Save confirmation and call if cutoff risk exists
Save the confirmation number, amount, date, account number and payment method. If a prior balance or turn-off notice is active, call 909-820-2546 after payment.
Payment method |
Official detail |
Best for |
Avoid this mistake |
|---|---|---|---|
OnlineBiller login | View bill detail, print, receive bill email, turn off paper bills, pay by card or bank account, set AutoPay, manage multiple accounts. | Regular customers and landlords with more than one Rialto Water account. | Use the official onlinebiller.com/rialtows page, not a search ad. |
QuickPay | No enrollment required; view current balance and make one-time payment. | Fast payment without portal registration. | Confirm address and account before submitting. |
Automated phone payment | Call 909-820-2546 after hours or during business hours and follow English/Spanish prompts. | Payment when you do not have internet access. | Still call Customer Service if payment is tied to a turn-off notice. |
Remote cash payment | Pay with bill barcode at select nationwide stores; listed convenience fee is $1.99. | Cash customers who cannot pay online or visit office. | Use barcode from back of bill or contact RWS for barcode by email/text. |
Mail | Payments mailed to P.O. Box 60450, Los Angeles, CA 90060-0450. | Non-urgent check/money order payment. | Do not mail if service is near disconnection. |
In-person office | 437 N. Riverside Ave., Monday-Friday 8 AM-5 PM. | Payment proof, service setup documents, billing issue or restoration question. | Bring bill and ID when account change is involved. |
Bank bill pay | Not the best near cutoff unless RWS specifically confirms it posts quickly. | Routine scheduled payments days before due date. | Old account numbers or wrong lockbox can delay posting. |
Official payment links:
Due Date, Late Fee, Prior Balance and Reconnection Rules
Due upon receipt
RWS billing rules say water and sewer bills are due and payable upon receipt.
25-day delinquency
Bills are described as delinquent 25 days after billing date.
Late charge
Delinquent fee totals 10% of current charges plus 1.5% of past-due balance.
Prior balance
If a bill includes a prior unpaid balance, the customer has 10 days from next billing date to pay that prior balance.
Billing issue |
Official rule / meaning |
Best action |
|---|---|---|
Bill date | Bill is due and payable upon receipt. | Do not wait for the 25-day delinquency point if you need time to mail payment. |
Delinquent bill | RWS says water/sewer bills are delinquent 25 days after billing date. | Pay through fast official method before late charges and turn-off steps begin. |
Late fee | Delinquent fee is 10% of current charges plus 1.5% of past-due balance. | Call for exact current payoff because fees can change total due. |
Prior unpaid balance | If a bill includes prior balance, customer has 10 days from next regular billing date to pay prior balance. | Pay prior balance quickly and call to verify account is not on turn-off route. |
Turn-off procedure | RWS says turn-off procedures begin if prior balance is not paid by end of the 10-day period. | Use OnlineBiller/phone/in-person and save proof. |
Reconnection fee | Billing page lists a $55.50 reconnection fee when turn-off procedures begin. | Ask whether this fee is already added before paying. |
Weekend/holiday restoration | If service is disconnected and restoration is requested weekends or holidays, listed restoration charge is $113.90, payable by noon of next working day. | Ask for the exact restoration amount and deadline before assuming service will be restored. |
Payment timing | Payments received one day prior to current bill generation may not show on the next bill due to processing. | Check portal balance or call before paying twice. |
Vacant property | Ready-to-serve charges are billed monthly whether or not property is occupied; if vacant, charges become owner responsibility. | Owners should terminate service correctly after sale/vacancy and keep confirmation. |
SB 998 / water shutoff policy | Rialto water rules incorporate California Water Shutoff Protection Act procedures. | Ask Customer Service about payment arrangements, dispute/appeal options or medical/financial protections before service is discontinued. |
Cutoff-risk tip: if your bill has a prior unpaid balance or turn-off notice, do not rely on mail. Use a fast official method, save confirmation, and call 909-820-2546 to verify whether the account is removed from the turn-off list.
Start or Terminate Rialto Water Services Account
Owner / buyer start service
- Submit a New Service Application.
- Provide proof of ownership.
- Accepted examples include Final Settlement Statement or Notarized Grant Deed.
- Call for deposit amount because it depends on meter size and prior year average monthly bill.
- Confirm whether property is in RWS service area before applying.
Tenant / renter start service
- Submit a New Service Application.
- Attach rental or lease agreement.
- Provide service address and contact information.
- Deposit is required.
- Ask whether owner authorization or final prior-balance issue affects service.
Terminate service
- Submit the termination form.
- Owners who sold property should attach Final Settlement Statement or Notarized Transfer of Title.
- Tenants should submit termination form when moving out.
- Give forwarding address for final bill or refund.
- Keep confirmation to avoid vacant-property ready-to-serve charges.
Service task |
Document / rule |
Micro-step |
|---|---|---|
Check provider | City says water/sewer services vary by location and may be RWS, West Valley Water District or Fontana Water Company. | Use provider name on bill or coverage map before applying. |
Owner start | New Service Application plus proof of ownership such as Final Settlement Statement or Notarized Grant Deed. | Call 909-820-2546 for deposit before visit. |
Tenant start | New Service Application plus rental/lease agreement. | Make sure lease address matches service address. |
Deposit | Deposit is based on meter size and average monthly bill for previous year. | Ask for exact amount for that property and meter size. |
Residential sewer deposit | Billing regulations list residential sewer deposit as $103. | Ask if current deposit schedule has changed before paying. |
Deposit credit back | Deposits are credited back after 2 years of on-time payments and never appearing on turn-off list. | Check after two years if you qualify. |
Owner terminate after sale | Termination form plus Final Settlement Statement or Notarized Transfer of Title. | Do this promptly after closing. |
Tenant terminate | Termination form. | Submit before moving out and record final date. |
2026 Rialto Water and Sewer / Wastewater Rates
The City adopted a 5-year adjustment to water and wastewater/sewer rates, effective March 1, 2026, after a Proposition 218 / AB 2257 rate-setting process. The City also expanded the suspension of the Utility User Tax for 2026, effective January 1 through December 31, 2026, focused on residential accounts.
3/4″ or smaller base
$37.30 effective March 1, 2026.
Water tiers
Volume charges for most customers run $2.11, $2.37 and $3.45 per ccf in 2026 tiers.
Residential sewer
$69.16 per month per residential unit effective March 1, 2026.
2026 tax relief
Residential Utility User Tax suspension runs Jan. 1-Dec. 31, 2026.
Water monthly minimum charge |
Current |
Effective 3/1/2026 |
Effective 1/1/2027 |
Plain-English note |
|---|---|---|---|---|
3/4″ and smaller meter | $34.53 | $37.30 | $40.29 | Most common residential fixed water charge. |
1″ meter | $53.03 | $57.28 | $61.87 | Larger meter fixed charge. |
1 1/2″ meter | $99.28 | $107.23 | $115.81 | Larger account fixed charge. |
2″ meter | $154.79 | $167.18 | $180.56 | Large meter / commercial-type account. |
3″ meter | $302.80 | $327.03 | $353.20 | High-capacity meter. |
4″ meter | $469.31 | $506.86 | $547.41 | Very large service. |
6″ meter | $931.84 | $1,006.39 | $1,086.91 | Large commercial/institutional service. |
8″ meter | $1,486.88 | $1,605.84 | $1,734.31 | Largest listed minimum charge. |
Water volume charge, most customer classes |
Current |
Effective 3/1/2026 |
Effective 1/1/2027 |
How to read it |
|---|---|---|---|---|
Tier 1: 0-9 units | $1.95 / ccf | $2.11 / ccf | $2.28 / ccf | 1 ccf = 100 cubic feet, about 748 gallons. |
Tier 2: 10-30 units | $2.19 / ccf | $2.37 / ccf | $2.56 / ccf | Moderate usage tier. |
Tier 3: 31+ units | $3.19 / ccf | $3.45 / ccf | $3.73 / ccf | High use, often irrigation/leak driven. |
Mobile homes / multiple apartments over 49 units | $2.35 / ccf | $2.54 / ccf | $2.75 / ccf | Separate customer category. |
Landscape tier 1 | $2.19 / ccf | $2.37 / ccf | $2.56 / ccf | Landscape water category. |
Landscape tier 2 | $2.19 / ccf | $2.37 / ccf | $2.56 / ccf | Same published landscape amount for tier 2. |
Hydrant water use | $2.70 / ccf | $2.92 / ccf | $3.16 / ccf | Temporary hydrant use charge. |
Hydrant per day | $3.43/day | $3.71/day | $4.01/day | Daily hydrant charge. |
Sewer / wastewater rate |
Current |
Effective 3/1/2026 |
Effective 1/1/2027 |
Note |
|---|---|---|---|---|
Residential single family & multi-family | $67.14 / month / residential unit | $69.16 | $71.24 | Flat monthly residential sewer/wastewater charge. |
Non-residential Group II | $5.80 / ccf | $5.98 | $6.16 | Commercial category. |
Non-residential Group III | $8.32 / ccf | $8.57 | $8.83 | Commercial category. |
Non-residential Group IV | $12.06 / ccf | $12.43 | $12.81 | Commercial category. |
Non-residential Group VI | $5.80 / ccf | $5.98 | $6.16 | Commercial category. |
Outside City sewer rate | 1.3x current sewer charge | 1.3x applies | 1.3x applies | Extraterritorial rates are 1.3 times current sewage charges. |
Bill-check tip: Rialto bills can include water minimum charge, water volume, sewer/wastewater, prior balance, penalties, reconnection/restoration fees, deposits, ready-to-serve charges and Utility User Tax treatment. Identify which line changed before calling it a “water usage” increase.
High Bill, Leak Check, Water Adjustment and Usage Review
Usage unit
Rialto bill materials use ccf / units; 100 cubic feet equals 1 unit of water.
Bill graph
The sample bill shows usage history and consumption graph to compare monthly habits.
Leak first
RWS conservation guidance tells customers to check for leaks, sprinklers and toilets.
Adjustment form
RWS links a Water Adjustment Request Form for high-bill/leak situations.
High-bill clue |
Fast check |
What to ask RWS |
|---|---|---|
Usage graph jumped suddenly | Compare this month’s ccf/units with the same month last year and last two bills. | Was the meter read actual or estimated, and what read dates are used? |
Toilet leak | Use dye test in toilet tank; check if color appears in bowl without flushing. | Would a repaired toilet leak qualify for review under the adjustment form? |
Sprinkler or irrigation issue | Check broken heads, stuck valves, timer schedule and runoff. | Which water tier did the extra usage fall into? |
Service-line leak | Turn off all indoor/outdoor water and watch meter movement if safe. | Is the leak on customer side or utility side of the meter? |
Prior balance included | Look at account summary and total amount due, not just current charges. | How much is current bill vs prior unpaid balance? |
Penalty line increased | Check if account is delinquent and whether 10% current-charge fee/1.5% past-due fee applied. | What amount must be paid to clear late/turn-off risk? |
Vacant property still billed | Check ready-to-serve charges and whether service was formally terminated. | Was termination form processed and final bill issued? |
New rate period | Compare before/after March 1, 2026 rates. | Which billing days are charged under old vs new rate? |
Water Emergency, No Water, Sewer Issue or After-Hours Help
Emergency / after-hours
RWS billing page route: 909-820-2546
2024 CCR after-hours listing: 909-820-0400
Public-side water problem
Use emergency routing for main breaks, no water affecting multiple homes, meter-box leaks, street leaks or pressure loss tied to system work.
Billing shutoff
For nonpayment, prior balance, restoration charge or payment-posting issue, use Customer Service at 909-820-2546.
Problem |
What to say |
Helpful details |
|---|---|---|
Water main break / street leak | “Water is flowing at [address/cross street].” | Flow direction, pavement damage, water depth, time started, photos only if safe. |
No water | “There is no water at [address].” | Whole property or one fixture? neighbors affected? bill current? recent notice? |
Low pressure | “Pressure is low at [address].” | All fixtures or one fixture? neighbors affected? ongoing work nearby? |
Meter box leak | “Water is coming from the meter box at [address].” | Meter location, amount of water and whether it reaches sidewalk/street. |
Sewer backup or wastewater concern | “Sewer is backing up at [fixture/location].” | Stop water use if backup worsens; keep people and pets away from wastewater. |
Billing-related shutoff | “My service may be off because of payment; I paid [amount] on [date].” | Use account number and confirmation; do not route as main-break emergency. |
Boil advisory / water quality notice | “Is my address under any water quality advisory?” | Ask for affected area, start time, instructions and lift notice. |
Water Conservation, Water Waste Rules, 2024 Quality Report and Lead Inventory
Water source mix
The 2024 report says potable drinking water came from groundwater basins, Baseline Feeder and surface water.
Lead service lines
The 2024 report says a lead service line inventory was taken and service lines were lead free.
Water waste fines
RWS conservation page lists written warnings before fines under its Stage 3-B emergency enforcement rules.
Topic |
Official context |
User action |
|---|---|---|
Prohibited runoff | RWS lists water running from property onto sidewalks, roads or parking lots as prohibited. | Fix overspray, broken sprinklers and drainage immediately. |
Vehicle washing | Washing vehicles with a hose without a shutoff nozzle is prohibited. | Use a shutoff nozzle or commercial wash. |
Driveway/sidewalk washdown | Using potable water to wash down driveways and sidewalks is prohibited. | Use broom or dry cleanup first. |
Irrigation after rain | Irrigation during and 48 hours after measurable rain is prohibited. | Turn off controller after rain. |
Decorative water features | Potable water fountains/decorative features without recirculation pump are prohibited. | Use recirculating systems only where allowed. |
Stage 3-B enforcement | After two written warnings, third violation is $100, fourth is $300 plus flow restrictor, fifth is $500 and possible two-day loss of service. | Correct violations before fines escalate. |
2024 Consumer Confidence Report | Report says Rialto consistently delivered water meeting or exceeding state and federal standards in 2024. | Open the latest report for contaminant tables before making safety claims. |
Perchlorate | Report says Rialto has zero tolerance for detectable perchlorate and uses wellhead treatment on two wells, with affected wells out of service where needed. | Use current CCR for detailed information. |
Lead questions | Report says RWS can be contacted at 909-820-2546 for lead testing concerns and inventory info is available through City resources. | Use only cold water for drinking/cooking and flush plumbing if water sat unused, especially in older plumbing. |
Report water waste | RWS resources page references iEfficient app for reporting water waste and conservation resources. | Use app or RWS/City conservation resources for violations. |
Local Notes: Rialto Utility Authority, Veolia, West Valley, Fontana and City Limits
Local issue |
Why it matters |
Best next step |
|---|---|---|
Public-private partnership | City/RUA owns system, retains water rights and rate-setting authority; RWS/Veolia operates water/wastewater services and customer service. | Use RWS for billing and service, City/RUA for rate-setting questions. |
Rialto provider boundaries | Some Rialto properties may be served by West Valley Water District or Fontana Water Company. | Match provider name on bill before paying. |
City payment page | Rialto City “Pay” page points users to view/pay Rialto Water Services bills online. | Use City page as a safe starting point if unsure. |
Ready-to-serve charges | RWS says ready-to-serve charges are billed monthly whether property is occupied or not. | Owners must terminate service properly after sale/vacancy. |
Commercial / industrial base charges | Billing page says commercial/industrial base charges vary by meter size and customers should call for base charge information. | Call before estimating commercial bills. |
Fire line charges | City rate table says fireline rates apply to commercial customers with separate fire services; residential customers do not pay fireline charges. | Do not confuse commercial fireline charge with residential water base. |
Extraterritorial sewer | Outside-city sewer rates are 1.3 times current sewage charges. | Confirm whether your parcel is inside City boundaries. |
2026 Utility User Tax suspension | City says 2026 UUT suspension applies to residential accounts and does not extend to commercial, industrial or institutional accounts. | Residential customers should compare pre/post-2026 tax lines; business accounts should not assume same relief. |
Map: Rialto Water Services Customer Office
Location / route |
Address or phone |
Use for |
|---|---|---|
Rialto Water Services office | 437 N. Riverside Ave., Rialto, CA 92376 | Customer service, bill questions, payments, start/stop service and account documents. |
Customer Service phone | 909-820-2546 | Billing, automated payment, service questions and after-hour route shown on billing pages. |
Payment mailing address | P.O. Box 60450, Los Angeles, CA 90060-0450 | Mailed utility payments with payment stub/account number. |
General correspondence | P.O. Box 800, Rialto, CA 92377 | Letters and non-payment correspondence. |
City Hall / Rialto Utility Authority | 150 S. Palm Ave., Rialto, CA 92376 | Rate-setting process, City/RUA public meetings, official City utility materials. |
RUA rate questions | AskRUA@rialtoca.gov or 909-820-2525 ext. 2062 | Rate package, Prop 218 / AB 2257 process and utility authority questions. |
Rialto Water Services Utility Billing FAQ
What is the Rialto Water Services phone number?
Call Rialto Water Services Customer Service at 909-820-2546 for billing, payment, start or terminate service, deposit, prior balance, water/sewer bill questions, and automated phone payment routing.
Where do I pay my Rialto Water Services bill online?
Use the official Rialto Water Services Online BillPay portal at onlinebiller.com/rialtows. The portal offers enrolled login, QuickPay, one-time payments, AutoPay, e-bills, email bill notifications and multiple-account access.
Where is the Rialto Water Services office?
The customer service office is at 437 N. Riverside Ave., Rialto, CA 92376. Office hours are Monday through Friday, 8 AM to 5 PM.
Where do I mail a Rialto Water Services payment?
Mail payments to Rialto Water Services, P.O. Box 60450, Los Angeles, CA 90060-0450. General correspondence only goes to P.O. Box 800, Rialto, CA 92377.
Can I pay a Rialto Water bill by phone?
Yes. Call 909-820-2546 and follow the automated telephone payment instructions. The billing page says the telephone payment system is available for customers who do not have internet service or do not want to pay online.
How do I start new Rialto Water Services service?
Owners must submit a New Service Application with proof of ownership such as a Final Settlement Statement or Notarized Grant Deed. Tenants must submit a New Service Application with a rental or lease agreement. A deposit is required and depends on meter size and prior year average monthly bill.
How do I terminate Rialto Water Services service?
Owners who sold property must submit a termination form with a Final Settlement Statement or Notarized Transfer of Title. Tenants must submit a termination form when moving out. Keep confirmation so vacant-property ready-to-serve charges do not continue unexpectedly.
What are key 2026 Rialto water rates?
Effective March 1, 2026, the monthly minimum charge for a 3/4-inch and smaller meter is $37.30. Most customer volume tiers are $2.11 per ccf for 0-9 units, $2.37 per ccf for 10-30 units and $3.45 per ccf for 31 or more units.
What is the 2026 residential sewer/wastewater charge?
Effective March 1, 2026, the residential single-family and multi-family sewer/wastewater rate is $69.16 per month per residential unit. Outside-city sewer rates are 1.3 times current sewage charges.
Who is my water provider if I live in Rialto?
It depends on your service location. The City says Rialto-area water/sewer services are spread across Rialto Water Services operated by Veolia, West Valley Water District and Fontana Water Company. Check the provider name on your bill before paying.
30-Second Rialto Water Services Checklist
Pay/Login: use OnlineBiller at onlinebiller.com/rialtows → login or QuickPay → confirm service address → save confirmation.
Call: Customer Service and phone payment 909-820-2546; CCR after-hours emergency listing 909-820-0400; rate-process questions AskRUA@rialtoca.gov.
Visit: 437 N. Riverside Ave., Rialto, CA 92376, Monday-Friday 8 AM-5 PM.
Mail: payments to P.O. Box 60450, Los Angeles, CA 90060-0450; general correspondence to P.O. Box 800, Rialto, CA 92377.
Avoid cutoff: bills are due on receipt and delinquent 25 days after billing date; prior unpaid balance gets a 10-day window from next billing date before turn-off steps begin.
Rates: March 1, 2026 rates include $37.30 minimum charge for 3/4-inch and smaller meter, and residential sewer/wastewater at $69.16 per month per unit.

Editorial Team
WaterBillGuide.us
The content on WaterBillGuide.us is researched and prepared by our editorial team. Our writers and researchers review publicly available information from official utility websites and service portals to create clear, step-by-step informational guides.
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