Centerton Water Utilities 2026: Bill Pay, Login & Phone

Q: How do I pay my Centerton Utilities bill online?

Use the official Bill Payment page at centertonwater.gov/bill-payment and choose the online payment/login option. Create a login to access your water account and pay through the automated system. Website payments have a 3% processor fee.

Q: What is the Centerton Utilities phone number?

Call 479-795-0222 for billing, payment, new service, transfer, high bills, meter reading, low pressure and regular customer support. If it is after hours and you see a line break or suspected leak, call 479-633-1421.

Q: Where is the Centerton Utilities office?

Centerton Utilities is located at 517 N. Main St., Centerton, AR 72719-9400. Office hours are Monday-Friday, 8:00 AM-4:30 PM.

Q: Can I pay my Centerton water bill by phone?

Yes. Call the office at 479-795-0222 and follow the phone-system prompts for Phone Pay. Centerton says telephone payments have a 3% transaction fee of the total charge.

Q: Does Centerton Utilities offer automatic bank draft?

Yes. Download and complete the ACH Recurring Debit or Auto Draft form from Forms & Reports and drop it off or mail it to the office with a voided check. Confirm the start month before relying on automatic draft.

Q: What are Centerton water rates for 2026?

The 2026 fee schedule lists residential inside-city water at $7.73 per 1,000 gallons and residential outside-city water at $8.13 per 1,000 gallons. Commercial water is listed at $6.83 per 1,000 gallons with no usage tier.

Q: What is the Centerton late fee?

Centerton’s 2026 fee schedule lists late fees at 10% of the entire bill. The meter-reading page says accounts not paid by the billing-cycle due date become past due and receive a 10% penalty/late fee.

Q: When can Centerton Utilities shut off service?

Centerton says all past-due accounts not paid within 15 days of the due date are subject to shutoff. Once an account is placed on the shutoff list, a $30 reconnect fee is added and must be paid with all other charges before service is restored.

Q: How do I start water service in Centerton?

Residential customers complete the Centerton New User Agreement and attach a driver’s license copy. A $150 residential deposit is required before water is turned on, and a $25 new user application fee is assessed on the first billing statement. Commercial accounts must be set up at the office and require a $250 deposit.

Q: Where does Centerton drinking water come from?

Centerton’s customer information page says Beaver Lake is where the water is drawn from to produce drinking water for customers. The utility also links Water Quality Reports for current drinking-water details.

Centerton AR • water & sewer • online login • auto draft • 479-795-0222 • after-hours emergency

Centerton Water Utilities Help Desk for Bills, Login, Service and Water Problems

Use this guide to pay a Centerton Utilities bill, create an online login, use phone pay, mail or drop off a payment, set up automatic bank draft, start or transfer service, understand 2026 water and sewer rates, avoid the 10% late fee, restore service after shutoff, read your meter, check a high bill, and report a line break or suspected leak.

Official Bill Payment Call 479-795-0222 Start / Transfer Service After-Hours Emergency

Start Here: Pick the Exact Centerton Utilities Task

Main office479-795-0222

Emergency479-633-1421

Office517 N. Main St.

HoursMon-Fri 8-4:30

Searcher intent	Best official route	Have ready	Do not miss
Pay online / create login	Open the official Bill Payment page and use the “Pay Your Bill Now” / online account system.	Water account number, service address, card details, and email for login setup.	Website card payment has a 3% processor fee. Centerton Utilities says it does not profit from that fee.
Pay by phone	Call the office number and follow phone-system prompts.	Account number and card payment method.	Phone Pay has a 3% transaction fee of the total charge.
Pay by mail	Mail payment coupon with check or money order to Centerton Utilities, 517 N. Main St., Centerton, AR 72719-9400.	Payment coupon and account number written on payment.	Mail 5-7 business days before due date to avoid late fees.
Use automatic bank draft	Download the ACH Recurring Debit / Auto Draft Application from Forms & Reports.	Completed form and voided check.	Drop off or mail the form; confirm enrollment before assuming the next bill drafts.
Pay in person	Centerton Utilities office at 517 N. Main St.	Bill/account number and cash, check, credit card or money order.	Mondays, Fridays and first day after a holiday are normally busy.
Drop box	Drive-up drop box at the office, 517 N. Main St.	Check or money order with coupon/account number.	For shutoff-risk accounts, call to verify posting before relying on drop-box timing.
Financial-institution bill pay	Use your bank’s online bill pay if you prefer.	Correct payee name, account number and mailing address.	Bank bill pay may take up to 7 business days to post.
Report line break / suspected leak	Call 479-795-0222 during office hours or 479-633-1421 after hours.	Exact address, cross street, visible water, photos if safe and callback number.	Do not use the website contact form for active water running or emergency leaks.

Provider check: this guide is for Centerton Utilities / Centerton Waterworks and Sewer Commission in Centerton, Arkansas. It is not Bentonville Utilities, Bella Vista POA, Decatur, private apartment utility billing, or an electric/gas provider.

Official Centerton Utilities Contact Box

☎️

Customer Service / Billing

Phone: 479-795-0222

Office hours: Monday-Friday, 8:00 AM-4:30 PM.

Use for: billing, payment, account setup, transfer, high usage, meter reading, low pressure, previous balance, and payment confirmation.

🏢

Office / Payment Address

Centerton Utilities
517 N. Main St.
Centerton, AR 72719-9400

The new-service page says the office is on N. Main Street just north of the cemetery; from Arkansas Highway 102B, turn north at the stoplight by McDonald’s.

🚨

After-Hours Emergency

After-hours emergency line:
479-633-1421

Use this for line breaks, major suspected leaks, water running, or urgent water service issues outside normal office hours.

Public-records note: Centerton’s contact page warns that email correspondence is maintained under applicable state law and may be considered public record. Avoid sending sensitive payment details through the general contact form.

Pay Bill and Login: Online Account, Phone Pay, Mail, Auto Draft and Drop Box

Online login

Create a login to access the water account and pay through the automated online system.

Phone Pay

Call the office and follow prompts to safely pay by phone.

3% processor fee

Phone and website card payments have a 3% processor fee.

Auto draft

ACH bank draft deducts the monthly bill automatically after setup.

Payment route	Official detail / micro-step	Best for	Practical warning
Online account login	Use the official Bill Payment page, choose Pay Your Bill Now, create a login, then access your water account.	Customers who want online access and card payment.	Website payments have a 3% processor fee.
Online one-time path	If the portal allows guest/quick payment, match account number and service address carefully.	Current bills with no account-management need.	Save confirmation number and screenshot until next statement updates.
Phone Pay	Call 479-795-0222 and follow phone-system prompts.	Customers who cannot use online portal or want phone payment.	Phone payment fee is 3% of total charge.
Automatic bank draft	Complete Auto Draft / ACH Recurring Debit form and provide voided check.	Customers wanting recurring payment from bank account.	Confirm the first draft month with office before skipping manual payment.
Mail payment	Send check or money order with payment coupon to 517 N. Main St., Centerton, AR 72719-9400.	Routine payment with enough lead time.	Mail 5-7 business days before due date.
Office payment	Pay at 517 N. Main St. with cash, check, credit card or money order.	Account help, deposit, forms and payment proof.	Expect longer wait on Mondays, Fridays and first business day after holiday.
Drive-up drop box	Use the office drop box at 517 N. Main St.	After-hours check/money-order payment.	Do not rely on drop-box timing for same-day shutoff prevention without calling.
Bank online bill pay	Your bank may mail or electronically process a payment to the utility.	Routine early payments.	Can take up to 7 business days to post; bank may charge a fee.

Official payment links:

Bill Payment Forms & Reports New Service Request Call Office After-Hours Emergency

Payment-posting script: “My Centerton Utilities account is [account number] for [service address]. I paid [$amount] by [online/phone/auto draft/mail/office/drop box/bank bill pay] on [date]. Confirmation, check, or receipt number is [number]. Can you confirm whether it posted and whether any late fee, reconnect fee, or shutoff status remains?”

Start New Service, Transfer Service and Commercial Accounts

Residential new service

Use the Centerton New User Agreement for residential accounts.
Attach a copy of your driver’s license.
Submit the form online, by email, by mail, or in person as the utility allows.
Pay the $150 residential deposit before water is turned on.
Watch for the $25 new user application fee on the first billing statement.

Transfer service

Use the Transfer Service Agreement if you are an existing Centerton customer moving to a different Centerton location.
Confirm the stop date at the old address and start date at the new address.
Ask whether a $25 transfer of service fee will appear on the first bill at the new location.
Keep payment/account confirmation for both addresses.
Call if you do not receive confirmation within one business day.

Commercial / fire hydrant accounts

Commercial and fire hydrant accounts must be set up at the office.
Business accounts use the Business User Agreement.
Commercial deposit is $250.
Fire hydrant meter deposit is $500.
Ask the office about commercial meter size, backflow, sewer approval and capacity/tap fees before opening.

Turn-on warning: Centerton says water will not be turned on until deposit payment has been received. If you email an application and do not receive a call within the first business day, call 479-795-0222 to confirm receipt and payment instructions.

New Service Request All Forms & Reports Email Admin Call Before Move-In

Billing Cycles, Due Dates, 10% Late Fee and Shutoff Risk

Four billing cycles

Centerton says billing, due, late and disconnect dates vary by location because accounts fall into one of four billing cycles.

10% late fee

Accounts not paid by their cycle due date become past due and receive a 10% penalty/late fee.

15-day shutoff risk

Past-due accounts not paid within 15 days of due date are subject to shutoff.

$30 reconnect fee

Once placed on the shutoff list, a $30 reconnect fee is added and must be paid with all other charges.

Timing / fee	Official rule	Best action
Billing cycle assigned	You are told your billing cycle when signing up for service.	Write down your bill date, due date, late date and disconnect date.
Cycle changes	If a location is changed to a different billing cycle, the utility says customers are notified in writing 30-45 days in advance.	Watch for written cycle-change notices before setting autopay timing.
Weekend / federal holiday	If a listed date falls on weekend or federal holiday, effective date moves to next workday.	Do not assume a holiday grace period beyond the stated next workday.
Due date missed	Account becomes past due and 10% penalty/late fee is assessed.	Pay updated total, not the old bill amount.
Reminder notice	Reminder notices are sent after past due status.	Call if payment has already been made but account still shows past due.
15 days after due date	Past-due accounts not paid within 15 days of due date are subject to shutoff.	Use fastest payment route and call to verify posting.
Shutoff list	$30 reconnect fee is added to total amount due.	Pay all charges before service can be re-established.
After-hours same-day reconnect	2026 schedule lists $100 additional after-hours reconnect fee, total $130 from 4:30 PM to 7:00 PM.	Resolve service during office hours when possible to avoid after-hours cost.
No statement received	Failure to receive a water/sewer statement does not waive responsibility to pay or avoid late/service charges.	Create online access, confirm mailing address and set reminders.

Past-due script: “My account is [account number]. My billing cycle due date was [date], and I received a reminder/shutoff notice. What exact total is due today, including the 10% late fee or reconnect fee, and which payment method will stop shutoff or restore service fastest?”

2026 Centerton Water, Sewer, Deposit and Tap Fee Guide

Centerton Utilities’ 2026 Schedule of Fees is effective January 1, 2026. Water and sewer bills include a meter base fee plus usage charges. Use the table below to understand the most common residential and commercial bill lines, then verify the current balance in the official portal or by calling the office.

Inside-city water

Residential inside-city water: $7.73 per 1,000 gallons.

Outside-city water

Residential outside-city water: $8.13 per 1,000 gallons.

Inside sewer

Inside-city sewer: $7.99 per 1,000 gallons up to 299,999 gallons.

Residential deposit

Homeowner or renter security deposit: $150.

2026 item	Amount	Applies to	What it means
3/4-inch water base fee	Residential inside $20.50; outside $25.50; commercial $36.50	Most small residential services use 3/4-inch meter.	Monthly base before water usage.
3/4-inch sewer base fee	Inside $17.26; outside $18.68	Residential/commercial sewer base.	Sewer fixed charge before sewer usage.
Residential water inside city	$7.73 per 1,000 gallons	Inside City of Centerton residential potable/irrigation classification.	Main usage rate for inside-city residential water.
Residential water outside city	$8.13 per 1,000 gallons	All outside City of Centerton residential accounts.	Higher outside-city water usage rate.
Irrigation inside city	$7.83 per 1,000 gallons for 1-9,999; $7.93 over 10,000	Inside-city irrigation accounts.	Irrigation usage tier.
Irrigation outside city	$8.23 per 1,000 gallons for 1-9,999; $8.33 over 10,000	Outside-city irrigation accounts.	Outside-city irrigation tier.
Commercial water	$6.83 per 1,000 gallons, no usage tier	Commercial accounts inside and outside city.	Flat commercial water usage rate.
Sewer inside city	$7.99 per 1,000 gallons under 299,999; $8.57 at 300,000+	Inside-city sewer usage.	Sewer can rise when water/sewer usage rises.
Sewer outside city	$9.08 per 1,000 gallons under 299,999; $9.66 at 300,000+	Outside-city sewer usage by special approval.	Outside-city sewer service is handled case-by-case and requires special approval.
Safe Water Act fee	$0.40 per meter per month	Monthly meter fee.	US EPA / Arkansas Department of Health fee line.
BWRPWA Capital Improvement Fund	$1.50 per meter per month	Monthly meter fee.	Beaver Water Regional Public Water Authority-related capital improvement fee.
Returned funds	$30 per returned item	All payment types.	Returned check/ACH/card issue fee.
Late fee	10% of entire bill	Past-due accounts.	Pay updated total after due date.
New account fee	$25 due on first bill	New accounts.	Added to first bill, not necessarily paid at application.
Transfer service fee	$25 due on first new bill	Existing customer moving to new Centerton location.	Transfer charge on new location bill.
Disconnect/reconnect	$30 regular; after-hours same-day additional $100, total $130 from 4:30 PM-7 PM	Nonpayment disconnect/reconnect.	Pay during office hours if possible.
Deposits	Residential $150; homeowner with qualifying water utility letter of credit waived; commercial $250; hydrant meter $500	New accounts and special-use accounts.	Bring letter of credit if eligible.

Rates & Fees 2026 Schedule of Fees PDF Confirm Your Rate Class

High Bill, Meter Reading, Low Pressure and Leak Checks

Check the meter

Centerton’s meter-reading page explains how to locate the meter box, lift the cap and read the display from left to right.

High reads are checked

After meters are read, reports are run for hand reads and high/low read checks before bills are mailed.

Possible leak

Centerton FAQ says high use may come from a transposed/hard-to-read meter number or a leaky toilet/faucet.

Customer-side line

Everything on the customer’s side of the meter is the customer’s responsibility.

Problem	What Centerton says / what to check	Best next action
Bill seems too high	Meter numbers may be transposed/hard to read, or a leaky toilet/faucet may be difficult to detect.	Call the office and ask for help solving the problem.
Want to read meter yourself	Meter box is usually near the street, in line with the main outside faucet, in a plastic box marked “water.”	Open carefully, read display left to right and include stationary zero.
Billing reading differs from your reading	You may be checking on a different date from billing date.	If your reading is much lower than the bill, call the office.
Your reading is much higher than bill	Could indicate a leak or large use after the billing read.	Check toilets, irrigation, hose bibs, water heater, softener, crawlspace and yard.
Low pressure	FAQ says check meter and surrounding area for possible leaks, then call office.	Call with address and whether neighbors are affected.
PRV issue	Misc Tips says the most common low-pressure cause is often a defective Pressure Relief Valve.	Have a plumber check private-side PRV if utility system is normal.
Line break on your side	Customer-side piping is customer responsibility; each house/business/ag/irrigation meter should have its own shutoff valve just outside meter can.	Use your private shutoff valve and call a plumber.
Line break near utility side	Contact page says call office if you see or know of a line break or suspect a leak somewhere.	Call 479-795-0222 or after-hours 479-633-1421.
Meter can damage/open lid	Centerton says meter cans are utility property and damage should be reported; no one except utility personnel should be inside them.	Report damage; do not tamper with meter equipment.
Previous balance though payment sent	FAQ says payment may have been received after due date or not received at all.	Call with receipt/check details and payment date.

High-bill script: “My account is [account number]. My bill increased from [old amount/usage] to [new amount/usage]. I checked my meter reading, toilets, faucets, irrigation, hose bibs, water heater, softener, shutoff valve and yard. Can you help verify the reading and tell me whether a leak, late payment, sewer line, or rate class caused the increase?”

Meter Reading FAQ Misc Tips Call About High Bill

Water Quality, Beaver Lake Source Water, Discolored Water and Backflow

Beaver Lake source

Centerton’s information page says Beaver Lake is where water is drawn from to produce the drinking water provided to customers.

Chlorine / fluoride

FAQ says chlorine and fluoride are added at the supplier’s location and approved treatment chemicals are used.

Disinfectant testing

FAQ says disinfectant levels are tested twice monthly at 15 rotating locations.

Water-quality topic	Centerton guidance	Best action
Annual water quality report	Water Quality Report is linked under Forms & Reports and site navigation.	Open the latest report before quoting contaminant data.
Source water	Beaver Lake is the source where water is drawn to produce drinking water for customers.	Use current CCR/report for source and treatment details.
Discolored water	Centerton says discolored water does not indicate unsafe water; sediment may be stirred after breaks, hydrant use or flushing.	Call if it is persistent, severe or widespread.
Milky look	FAQ says recent repairs can allow air into the line, causing a milky look.	Let a glass sit; call if it does not clear or if there are other concerns.
Taste, look or smell	Public systems must maintain minimum disinfectant levels; Centerton tests disinfectant twice monthly at 15 rotating locations.	Call office if sudden, persistent or neighborhood-wide.
Hot-water debris	FAQ says water heater likely needs flushing and warns many manufacturers recommend hiring a professional.	Check water heater manual or hire a plumber.
Backflow device testing	FAQ points customers to the Arkansas Department of Health list of licensed Backflow Technicians.	Use licensed technician for backflow testing and keep records.
Cross-connection / well disconnection	Forms include Cross Connection Manual, Cross Connection Ordinance and steps for disconnecting from a well and connecting to CWSD.	Review forms before connecting irrigation, private well, hydrant or backflow devices.

Water Quality Report Forms & Reports Water FAQ Water Tips

New Construction, Meter Fees, Tap Fees and Development Documents

New-construction warning: the New Service Request page says its standard new-account instructions are for locations that previously had service. If the location is new construction, call the office because additional fees apply.

2026 construction item	Amount / rule	Practical step
Lot assessment, 3/4-inch meter	Water $1,428 + sewer $1,363 = $2,791 total per meter.	Confirm lot, meter size and service area before payment.
Lot assessment, 1-inch meter	Water $2,384 + sewer $2,276 = $4,660 total per meter.	Ask whether 1-inch meter is required.
New construction meter/inspection fee	3/4-inch meter $350; 1-inch meter $700.	Include in construction budget.
Inside-city 3/4-inch tap on <8-inch line	Main side $1,700; long side/bore $1,900.	Determine main side vs long side before quoting fee.
Inside-city 3/4-inch tap on >8-inch line	Main side $1,850; long side/bore $2,050.	Line size changes fee.
Inside-city 1-inch tap on <8-inch line	Main side $1,900; long side/bore $2,100.	Confirm meter size with office.
Inside-city 2-inch tap	$4,700 on <8-inch line; $4,950 on >8-inch line.	Large service should be reviewed before scheduling contractor.
Outside-city 3/4-inch tap on <8-inch line	Main side $1,800; long side/bore $2,000.	Outside city fee differs from inside city.
Subdivision development	Forms page says new development must download and use Centerton Standards and Specifications as a project template.	Use current development documents before design submittal.
Sewer outside city	Outside-city sewer services are handled individually and require special approval.	Call office before assuming sewer is available.

2026 Fee Schedule Development Forms Call Before Construction Call 811

Centerton Utilities, Bentonville, Decatur, Apartment Billing or Electric?

Provider check before paying: only use this page if your bill says Centerton Utilities / Centerton Waterworks. Centerton-area residents may also see Bentonville Utilities, Bella Vista, Decatur, apartment utility allocation, POA billing, trash service, electric, gas, or a third-party payment website.

Bill/provider clue	Why it matters	What to do
Bill says Centerton Utilities	Use Centerton payment page, 517 N. Main St. office, 479-795-0222 and official forms.	Proceed with this guide.
Address is outside City of Centerton	Outside-city water and sewer rates can be higher; sewer outside city requires special approval.	Ask the office which rate class applies.
Bill is from Bentonville Utilities	Bentonville uses different utility billing and may include electric/trash.	Use Bentonville’s official utility routes instead.
Apartment or rental allocation	Some renters may be billed by landlord or third-party billing company rather than Centerton directly.	Ask for master bill, billing period, meter/submeter and allocation method.
Electric or gas bill	Centerton Utilities is water/sewer; electric/gas providers are separate.	Use provider printed on that bill.
Third-party payment site	May add fees or delay posting.	Start from centertonwater.gov or centertonutilities.com official pages.
Backflow, well disconnection or development project	Forms and technical standards may apply.	Use official Forms & Reports before plumbing/development work.

Before You Call Centerton Utilities: Prepare These Details

Call reason	Prepare first	Ask this exact question
Online or phone payment not showing	Account number, amount, date/time, payment method, confirmation number and screenshot/receipt.	“Has this payment posted, and does any late fee or reconnect fee remain?”
Portal login issue	Account number, service address, email, browser/device and error message.	“Can you verify my account details for online login setup?”
Bank draft setup	Completed ACH form, voided check and date submitted.	“Will the next bill draft automatically or should I pay manually this month?”
New service	New User Agreement, driver’s license copy, deposit, service address and requested start date.	“Have you received all documents and deposit so water can be turned on?”
Transfer service	Old account, new address, move date and Transfer Service Agreement.	“When will the old address end and new address begin?”
Past due / shutoff	Bill, reminder/shutoff notice, amount available, payment method.	“What exact amount must be paid today to avoid shutoff or re-establish service?”
High bill	Current/prior usage, your meter reading, leak checks and any repair receipts.	“Can you help verify the reading and check whether this is a leak or billing issue?”
Line break or suspected leak	Exact address, cross street, water location, severity and callback number.	“Should this be dispatched as a line break or after-hours emergency?”

Centerton Utilities Map, Office and Emergency Routes

Place / route	Address / phone	Use for
Centerton Utilities office	517 N. Main St., Centerton, AR 72719-9400 479-795-0222	Billing, payments, forms, new service, transfer, deposits, meter concerns, high bills and office payment.
Office hours	Monday-Friday, 8:00 AM-4:30 PM	Normal customer service and office payment.
After-hours emergency	479-633-1421	Line break, suspected leak, urgent water issue after normal office hours.
Mail payment	Centerton Utilities, 517 N. Main St., Centerton, AR 72719-9400	Mail check/money order with coupon at least 5-7 business days before due date.
Drive-up drop box	Office at 517 N. Main St.	After-hours check or money-order payment.
Online bill pay	centertonwater.gov/bill-payment	Online account login and payment system.
Forms & Reports	centertonutilities.com/all-forms-and-reports	Auto draft, new user, transfer, business account, leak, sewer adjustment, backflow and development forms.
Call before digging	811 / Arkansas 811	Utility locate before excavation, fence, sprinkler, landscaping or service-line work.

Centerton Water Utilities FAQ

How do I pay my Centerton Utilities bill online?

Use the official Bill Payment page at centertonwater.gov/bill-payment and choose the online payment/login option. Create a login to access your water account and pay through the automated system. Website payments have a 3% processor fee.

What is the Centerton Utilities phone number?

Call 479-795-0222 for billing, payment, new service, transfer, high bills, meter reading, low pressure and regular customer support. If it is after hours and you see a line break or suspected leak, call 479-633-1421.

Where is the Centerton Utilities office?

Centerton Utilities is located at 517 N. Main St., Centerton, AR 72719-9400. Office hours are Monday-Friday, 8:00 AM-4:30 PM.

Can I pay my Centerton water bill by phone?

Yes. Call the office at 479-795-0222 and follow the phone-system prompts for Phone Pay. Centerton says telephone payments have a 3% transaction fee of the total charge.

Does Centerton Utilities offer automatic bank draft?

Yes. Download and complete the ACH Recurring Debit / Auto Draft form from Forms & Reports and drop it off or mail it to the office with a voided check. Confirm the start month before relying on automatic draft.

What are Centerton water rates for 2026?

The 2026 fee schedule lists residential inside-city water at $7.73 per 1,000 gallons and residential outside-city water at $8.13 per 1,000 gallons. Commercial water is listed at $6.83 per 1,000 gallons with no usage tier.

What is the Centerton late fee?

Centerton’s 2026 fee schedule lists late fees at 10% of the entire bill. The meter-reading page says accounts not paid by the billing-cycle due date become past due and receive a 10% penalty/late fee.

When can Centerton Utilities shut off service?

Centerton says all past-due accounts not paid within 15 days of the due date are subject to shutoff. Once an account is placed on the shutoff list, a $30 reconnect fee is added and must be paid with all other charges before service is restored.

How do I start water service in Centerton?

Residential customers complete the Centerton New User Agreement and attach a driver’s license copy. A $150 residential deposit is required before water is turned on, and a $25 new user application fee is assessed on the first billing statement. Commercial accounts must be set up at the office and require a $250 deposit.

Where does Centerton drinking water come from?

Centerton’s customer information page says Beaver Lake is where the water is drawn from to produce drinking water for customers. The utility also links Water Quality Reports for current drinking-water details.

30-Second Centerton Water Utilities Checklist

Pay online: centertonwater.gov/bill-payment → Pay Your Bill Now / create login → account number → payment → save confirmation.

Call office: 479-795-0222, Monday-Friday 8 AM-4:30 PM.

Emergency: after-hours line break or suspected leak, call 479-633-1421.

Visit / mail: 517 N. Main St., Centerton, AR 72719-9400.

Fees: 3% processor fee for phone/website card payment; 10% late fee; $30 disconnect/reconnect fee; $150 residential deposit; $250 commercial deposit.

2026 rates: inside-city residential water $7.73 per 1,000 gallons; outside-city residential water $8.13; inside-city sewer $7.99 per 1,000 gallons under 299,999.

High bill: check meter reading, toilets, faucets, irrigation, customer-side line, PRV/pressure issues and payment posting before assuming the bill is wrong.

Quarks_Systems

Editorial Team

WaterBillGuide.us

The content on WaterBillGuide.us is researched and prepared by our editorial team. Our writers and researchers review publicly available information from official utility websites and service portals to create clear, step-by-step informational guides.

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Water Bill Payment, Leak & Utility Help Toolkit

Use this free helper to find the official water bill portal, avoid unsafe payment pages, handle late bills, troubleshoot high usage, prepare start/stop service documents, and contact the utility office with the right details.

Find official payment pages safely

Prepare before late fees or shutoff

Check high bill and leak causes

Useful on every city water guide

Official Water Bill Portal Finder

Enter your city, state, and utility name. This tool creates safe search shortcuts for the official bill pay portal, customer service page, outage line, and start/stop service page.

City

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Utility / Water Department name

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Safety tip: Use the official city, county, or utility website when paying a water bill. Do not enter card or bank details on a page that only looks like a payment portal but does not clearly identify the official utility.

Safe Water Bill Payment Checklist

Before paying online, use this checklist to reduce the risk of wrong payment, duplicate payment, missed receipt, or third-party confusion.

The payment page is linked from the official city, county, or utility website.

The page asks for your utility account number, customer number, or service address.

The page uses HTTPS and shows the utility/payment processor name clearly.

Any card fee, e-check fee, or convenience fee is shown before payment.

You can save or print a confirmation number after payment.

You checked whether late, shutoff, or reconnect notices require calling the office after payment.

Important: Some official utilities use third-party processors. That can be normal, but the payment processor should be linked from the official utility website and show clear fee/payment details.

Late Bill, Shutoff Notice & Reconnection Action Plan

Select your situation and get practical next steps. This helps users act quickly without guessing.

What is your current situation?

Do not wait: If you received a shutoff notice, online payment alone may not stop disconnection. Call the utility billing office and save your confirmation number.

High Water Bill & Leak Troubleshooter

A high bill can be caused by leaks, irrigation, estimated readings, seasonal use, or account/meter issues. Choose the closest problem below.

Possible cause

Approx. bill increase

Quick leak test Turn off all water, then check whether the meter still moves.

Toilet check Put food coloring in tank. If color reaches bowl without flushing, there may be a leak.

Ask utility Request usage history, meter reread, leak adjustment policy, and payment arrangement options.

Start, Stop or Transfer Water Service Checklist

Moving in or out? Choose your situation and prepare the details most utilities commonly request.

Service request type

Your preparation checklist

Move-out tip: Ask for a final meter read, final bill date, refund/deposit process, and confirmation number when stopping service.

Payment Assistance & Arrangement Finder

If you cannot pay the full water bill, this guide helps you decide what to ask before disconnection or extra fees.

What do you need most?

Helpful document list: Keep your account number, photo ID, service address, bill copy, shutoff notice, income proof if needed, repair receipt if leak-related, and payment confirmation numbers.

Water Department Call Script Generator

Generate a clear call or email script before contacting the utility billing office.

City / Utility

Account number

Service address

Reason

Your name

Extra detail