Arizona Department Water Resources – Pay Bill, Contact & Services Guide

by
Arizona Department of Water Resources Guide

ADWR Is Not Your Local Water Bill Office — Use It for Wells, Permits, Water Rights and Arizona Water Data

The Arizona Department of Water Resources is a statewide water-resource agency. It is not the normal payment office for most household water bills. If you need to pay a city or private water-company bill, check the provider name printed on your bill first.

Use this guide when you need ADWR contact details, well records, well permits, annual reporting fees, invoice payment, groundwater data, water rights, public records, water-resource maps or customer portal help.

Open ADWR Website Call ADWR Find Bill Provider Wells & Permits
Important correction: The old version of this page used New York City water bill links and a Flushing, NY address. That was not correct for Arizona Department of Water Resources. ADWR’s official office is in Phoenix, Arizona, and ADWR handles statewide water-resource services, not NYC water bills.
Main phone 602-771-8500 General ADWR contact number.
Office address 1110 W Washington St., Suite 310 Phoenix, AZ 85007.
Mailing address 1802 W Jackson St. Box #79 Phoenix, AZ 85007.
Wells contact 602-771-8527 Permitting and wells support.

Trying to Pay a Home Water Bill? ADWR Is Usually Not the Right Place

Many people search “Arizona Department of Water Resources pay bill” when they actually need a city, town, water district, private water company, HOA utility office or community water system. ADWR may collect certain agency fees and invoices, but it usually does not bill your home for monthly water service.

Your bill says City of Phoenix, Tucson, Mesa or Scottsdale Use that city’s own utility billing portal, not ADWR. How to find provider
Your bill says Arizona Water Company or EPCOR Use the private utility’s official account/payment page. Check bill name
Your task says well, permit, water right or annual report That is more likely an ADWR task. ADWR services
Rule of thumb: If you are paying for water used at your home or business every month, look at the utility name on the bill. If you are filing a well notice, checking a well record, paying an ADWR annual reporting fee or responding to an ADWR invoice, use ADWR.

What the Arizona Department of Water Resources Actually Handles

ADWR helps manage Arizona’s water resources at the state level. Its website includes customer portals, wells and permitting, water-right tools, groundwater and surface-water data, public records, annual reporting and invoice payment options.

Need
ADWR area
Best official starting point
Find a well registration number
Wells55 / Well Record Search
Open Well Record Search
New well, well form or well permit help
Permitting and Wells
Open Permitting and Wells
Use online forms and customer portals
ADWR Customer Portals
Open ADWR Customer Portals
Pay an ADWR annual reporting fee or invoice
ADWR Pay For tools
Open ADWR homepage and use Pay For options.
Groundwater, dashboards, maps or data
Data dashboards and live queries
Open ADWR Data Dashboards
Agency records or documents
Public Records Request
Open Public Records Request

How to Find the Correct Arizona Water Bill Provider

If your real goal is to pay a water bill, the provider is normally printed on your bill. Arizona has many local water providers, including city utilities, private water companies, community water systems, water districts and HOA-managed systems.

  1. Read the name at the top of the bill.
    Look for the utility name, not only the word “Arizona.” The provider may be a city, town, water company, district or community system.
  2. Check the payment website printed on the bill.
    Use the URL or phone number from the bill before using search results.
  3. Search with city + provider name.
    For example, search the city name plus “water bill pay” and confirm the official government or utility domain.
  4. Do not use ADWR for household billing unless the bill specifically says ADWR.
    ADWR fees and invoices are different from monthly residential water service bills.
  5. Call the provider if you are unsure.
    Before entering card or bank details, confirm the account number and official payment portal.
Payment safety tip: Some third-party payment websites may appear in search results. Use the official city, utility or district website linked from your bill whenever possible.

ADWR Wells and Permits: What Homeowners, Realtors and Well Owners Should Know

ADWR is very useful when the question is about a well, not a regular water bill. The agency’s wells pages include well forms, well records, well registration tools, well-driller resources, well-owner FAQs and permit guidance.

Find a well record Use the Well Record Search and Wells55 database. ADWR says users can try searching by parcel number.
Need a new well or well form? Use ADWR’s Permitting and Wells pages before drilling, modifying or researching well status.
Buying rural property? Ask for well registration, well log, pump records, water quality testing and any ADWR well documents before closing.

Practical checklist before contacting ADWR about a well

  • Property address and county.
  • Parcel number if available.
  • Well registration number if known.
  • Owner name or previous owner name.
  • Well driller name if known.
  • Reason for request: sale, repair, dry well, permit, record search or water-level concern.
Wells contact: ADWR’s permitting and wells page lists permit-wells@azwater.gov and 602-771-8527 for wells and permitting questions.

ADWR Annual Reporting Fees, Invoices and Customer Portals

ADWR does have payment-related pages, but they are not household water bills. The ADWR website includes Pay For options such as Annual Reporting Fee and Invoice. These apply to agency programs, reporting, permits, systems or ADWR-related accounts.

Payment type
What it usually means
What to check before paying
Annual Reporting Fee
A fee connected with ADWR reporting requirements, not a normal household water bill.
Report year, account/system name, invoice or reporting notice, deadline and official ADWR portal.
ADWR Invoice
An invoice issued by ADWR for an agency-related service, form, filing or program.
Invoice number, payer name, program area, amount due and official payment path.
Customer portal submission
Forms, applications or documents submitted through ADWR online systems.
Correct portal, document type, applicant name, parcel/well/water-right details and receipt.
Do not confuse payments: An ADWR invoice is not the same thing as a City of Phoenix, Tucson, Mesa, Arizona Water Company, EPCOR or local district water bill.

ADWR Data, Public Records and Arizona Water Research Tools

ADWR’s website is also useful for research. Users can find dashboards, groundwater data, live queries, imaged records, public records requests, water atlas tools, surface water information, groundwater levels and other Arizona water-resource datasets.

Water data dashboard Use dashboards for Arizona water-resource data and visual tools. Open dashboards
Public records Use ADWR’s public records request page for official records requests. Request records
ADWR dictionary Use the dictionary to understand technical water-management terms. Open dictionary
Research tip: For property due diligence, combine ADWR well records with county parcel records, seller disclosures, water-quality testing, title documents and local utility information.

What to Do for Dry Wells, Water Levels and Rural Arizona Water Questions

ADWR is more relevant when your concern is a dry well, well records, groundwater conditions, aquifer data, water levels, water rights or long-term supply information. A dry well is not handled like a monthly water bill problem.

  1. Document the issue.
    Note the date, location, property address, parcel number, well number if known and what changed.
  2. Check well records.
    Use the Well Record Search before calling, especially if you are not sure how the well is registered.
  3. Report dry well data if appropriate.
    Use ADWR’s dry well reporting resources if your well has gone dry or conditions changed.
  4. Contact a qualified well professional.
    ADWR records are useful, but field inspection, pump testing and water-quality testing may require licensed professionals.
  5. Keep all records together.
    Save well logs, permits, repair invoices, water-level notes, photos and ADWR correspondence.

Official Arizona Department of Water Resources Links

Use these official ADWR resources instead of the incorrect NYC links that were previously on this page.

ADWR Official Website

Main starting point for ADWR programs, portals, pay-for options, data and agency information.

Open ADWR website
ADWR Contact Us

Official phone, office address, mailing address and department contact details.

Open contact page
Permitting and Wells

Well permits, well owner resources, well forms, well driller information and well-related FAQs.

Open wells page
Well Record Search

Search ADWR well records and Wells55 data, including parcel-based search options.

Open well search
ADWR Customer Portals

Online tools for Wells, Adjudications, Surface Water and Field Services programs.

Open portals
Public Records Request

Request official ADWR records, imaged records and agency public records.

Request records

Map to Arizona Department of Water Resources

ADWR lists its physical office at 1110 West Washington Street, Suite 310, Phoenix, AZ 85007. For in-person needs, confirm office access and the right program contact before visiting.

Arizona Department of Water Resources FAQs

Can I pay my home water bill through ADWR?

Usually no. ADWR is a statewide water-resource agency, not the local utility billing office for most homes. To pay a normal water bill, use the city, private water company, local district or provider printed on your bill.

What is the Arizona Department of Water Resources phone number?

ADWR lists its main phone number as 602-771-8500.

Where is ADWR located?

ADWR lists its office address as 1110 West Washington Street, Suite 310, Phoenix, AZ 85007.

What does ADWR handle?

ADWR handles statewide water-resource matters such as wells, water rights, groundwater and surface water data, permits, annual reporting, invoices, water-resource maps, public records and Arizona water management programs.

How do I find my Arizona well record?

Use ADWR’s Well Record Search or Wells55 tools. ADWR says users can search the database and may try searching by parcel number.

Who do I contact for ADWR well permit questions?

ADWR’s permitting and wells page lists permit-wells@azwater.gov and 602-771-8527 for wells and permitting help.

Can I pay an ADWR annual reporting fee online?

ADWR’s website includes Pay For options for Annual Reporting Fee and Invoice. These are ADWR-related fees or invoices, not ordinary residential water bills.

How do I request ADWR public records?

Use the official ADWR Public Records Request page for agency records and public-information requests.

What should I do if my Arizona well goes dry?

Check ADWR well records, document the location and date, use ADWR dry well reporting resources where appropriate and contact a qualified well professional for inspection and repair guidance.

Is WaterBillGuide.us the official ADWR website?

No. WaterBillGuide.us is an independent informational guide. It does not represent ADWR, process ADWR payments, issue permits, access records or manage local water bills.

Best Next Step for This Page

If you need a normal water bill payment, check the provider name printed on your bill and use that local utility’s official payment page. If you need wells, permits, water rights, reporting fees, invoices, dashboards, records or Arizona water-resource data, use the official ADWR links below.

ADWR Home Call 602-771-8500 Find Well Record ADWR Portals

Editorial Review and Independent Guide Disclaimer

This replacement article was rewritten because the previous page incorrectly used New York City water department information for the Arizona Department of Water Resources. This version focuses on ADWR’s real statewide role: wells, permits, water-resource records, data tools, annual reporting fees, invoices, public records and Arizona water management information.

WaterBillGuide.us is not the Arizona Department of Water Resources. We do not process ADWR fees, issue permits, access agency records, approve well applications, manage water rights or collect local water bills. Use the official ADWR links or your local utility provider for account-specific help.

Official resources checked include the ADWR official website, ADWR Contact Us, Permitting and Wells, Well Record Search, ADWR Customer Portals, Public Records Request, Data Dashboards, Filing Annual Reports and well forms/resources.

Water Bill Payment, Leak & Utility Help Toolkit

Use this free helper to find the official water bill portal, avoid unsafe payment pages, handle late bills, troubleshoot high usage, prepare start/stop service documents, and contact the utility office with the right details.

Find official payment pages safely
Prepare before late fees or shutoff
Check high bill and leak causes
Useful on every city water guide

Official Water Bill Portal Finder

Enter your city, state, and utility name. This tool creates safe search shortcuts for the official bill pay portal, customer service page, outage line, and start/stop service page.

Safety tip: Use the official city, county, or utility website when paying a water bill. Do not enter card or bank details on a page that only looks like a payment portal but does not clearly identify the official utility.

Safe Water Bill Payment Checklist

Before paying online, use this checklist to reduce the risk of wrong payment, duplicate payment, missed receipt, or third-party confusion.

Important: Some official utilities use third-party processors. That can be normal, but the payment processor should be linked from the official utility website and show clear fee/payment details.

Late Bill, Shutoff Notice & Reconnection Action Plan

Select your situation and get practical next steps. This helps users act quickly without guessing.

Do not wait: If you received a shutoff notice, online payment alone may not stop disconnection. Call the utility billing office and save your confirmation number.

High Water Bill & Leak Troubleshooter

A high bill can be caused by leaks, irrigation, estimated readings, seasonal use, or account/meter issues. Choose the closest problem below.

Quick leak test Turn off all water, then check whether the meter still moves.
Toilet check Put food coloring in tank. If color reaches bowl without flushing, there may be a leak.
Ask utility Request usage history, meter reread, leak adjustment policy, and payment arrangement options.

Start, Stop or Transfer Water Service Checklist

Moving in or out? Choose your situation and prepare the details most utilities commonly request.

Your preparation checklist

Move-out tip: Ask for a final meter read, final bill date, refund/deposit process, and confirmation number when stopping service.

Payment Assistance & Arrangement Finder

If you cannot pay the full water bill, this guide helps you decide what to ask before disconnection or extra fees.

Helpful document list: Keep your account number, photo ID, service address, bill copy, shutoff notice, income proof if needed, repair receipt if leak-related, and payment confirmation numbers.

Water Department Call Script Generator

Generate a clear call or email script before contacting the utility billing office.