Hawthorne Water Department – Pay Bill, Contact & Services Guide

Hawthorne CA Water Bill Guide

Pay Your Hawthorne Water Bill Only After Checking the Provider on Your Bill

Hawthorne, California does not have one simple city water payment portal for every resident. The official City of Hawthorne Resident Resources page lists water service through Golden State Water and California Water Service.

This guide helps you identify the provider printed on your bill, open the correct official payment page, avoid wrong NYC water links, call the right company, set up AutoPay, report leaks, and use local conservation programs that may lower future bills.

Critical correction: The old article used New York City DEP information, a Flushing, NY address, and a New York phone number. That is not correct for Hawthorne, California. Always follow the provider name on your actual bill: Golden State Water or California Water Service.

Hawthorne Water Utility Quick Facts

Golden State Water 800-999-4033 Listed by the City of Hawthorne as a water utility contact.
California Water Service 310-257-1400 Listed by the City of Hawthorne as a water utility contact.
Cal Water phone pay 888-598-9824 Cal Water’s official pay-by-phone number.
City resource page Hawthorne utility list Use it to confirm local utility providers.

Start Here: Which Hawthorne Water Situation Matches You?

Hawthorne water billing can be confusing because two official water providers are listed by the City. Pick the situation below before you open a payment page.

My bill says Golden State Water Use Golden State Water’s official pay bill, MyGSWater, customer support and service request resources. Golden State steps
My bill says Cal Water Use Cal Water’s customer portal, one-time payment, phone payment, mail, AutoPay or in-person options. Cal Water steps
I am not sure who serves me Check the bill logo, account website, service address and provider phone number before paying. Provider check
I need to start or stop service Contact the provider printed on your bill or use their start/stop service resources. Move service
I have a leak or no water Call your provider’s customer service or emergency contact. Do not use a city permit payment page. Leak help
My bill is too high Check provider, usage, leaks, irrigation, payment history and conservation options. High bill checklist

How to Know Whether to Pay Golden State Water or Cal Water

Before paying, look at the company name printed on your bill. This matters because Golden State Water and California Water Service are different companies with different portals, account systems, payment options and customer support.

What you see
Use this provider
Why it matters
Bill says Golden State Water or MyGSWater
Payment must go to Golden State Water’s system for the account to post correctly.
Bill says California Water Service or Cal Water
Cal Water has its own customer portal, one-time payment and pay-by-phone number.
You only searched “Hawthorne Water Department”
Do not pay yet
The old search result may point to the wrong city or wrong utility. Check your bill first.
No bill, new move-in or rental change
Call both if unsure
Your address may be served by one provider, while another nearby address uses a different provider.
Payment mistake to avoid: Do not use NYC DEP, Flushing, NY, or unrelated “Hawthorne Water Department” pages for Hawthorne, California bills.

If Your Hawthorne Bill Says Golden State Water

Golden State Water is one of the water utilities listed by the City of Hawthorne. Use Golden State Water resources if the bill, account portal or customer service information on your statement says Golden State Water or MyGSWater.

  1. Open the official Golden State Water payment page.
    Start here: Golden State Water Pay Your Bill.
  2. Use MyGSWater if you want account features.
    The official site links to MyGSWater for account access, payment and customer tools.
  3. Check the bill details.
    Confirm service address, account number, balance and due date before submitting payment.
  4. Call if you need help.
    The City of Hawthorne Resident Resources page lists Golden State Water at 800-999-4033.
  5. Save payment proof.
    Keep the receipt, confirmation email or screenshot until payment appears on your account.
Useful Golden State Water pages: Pay Your Bill, Start/Stop Service, Assistance Programs, Disconnection Policy, Conservation and Rebates, and Contact Golden State Water.

If Your Hawthorne Bill Says California Water Service or Cal Water

California Water Service is also listed by the City of Hawthorne as a water utility contact. Cal Water offers online account payment, one-time payment, phone payment, mail payment, Automatic Payment Service, Walmart Bill Pay, Western Union and paperless billing options.

  1. Open Cal Water’s official payment options page.
    Start here: Cal Water Payment Options.
  2. Choose portal or one-time payment.
    Cal Water says customers can enroll in the customer portal or make a one-time payment without an online account.
  3. Use pay-by-phone if needed.
    Cal Water lists 888-598-9824 for phone payments using a bank account or accepted cards.
  4. Mail payment only when not urgent.
    Cal Water lists mail payment to California Water Service, P.O. Box 7229, San Francisco, CA 94120-7229. Include your account number and do not send cash.
  5. Use AutoPay if you want fewer missed due dates.
    Cal Water’s Automatic Payment Service deducts the amount owed from a checking or savings account each month.
Local contact from City page: The City of Hawthorne Resident Resources page lists California Water Service at 310-257-1400.

Payment Options by Provider

Use this table after you confirm the provider name printed on your bill.

Payment need
Golden State Water
California Water Service
Pay online
Online account
Use MyGSWater from the Golden State Water site.
Use Cal Water’s customer portal.
Pay by phone
Call 800-999-4033 for provider guidance.
Start/stop service
Use Golden State Water Start/Stop Service resources.
Use your Cal Water online account or contact local customer support.
Assistance / hardship
Use Golden State Water Assistance Programs.
Use Cal Water Customer Assistance options.

Start, Stop or Transfer Water Service in Hawthorne

Since Hawthorne water service may be handled by different providers, the first step is not a city form. It is confirming which provider serves the address.

  1. Ask the landlord, seller or property manager for the provider name.
    Look for an old bill or account transfer instruction.
  2. Check the City utility list.
    Hawthorne lists Golden State Water and California Water Service under water utility information.
  3. Call the provider before move-in.
    Contact Golden State Water or Cal Water with the service address and requested start date.
  4. Prepare documents.
    Have your ID, contact details, mailing address, lease/closing date and service address ready.
  5. Stop service before moving out.
    Confirm final bill, forwarding address and final service date with the provider printed on your bill.
Move-in tip: Do not wait until Friday afternoon to open or close service. Utility providers may need account verification before activating or stopping billing.

Leak, No Water or Emergency in Hawthorne: Who to Call

For water emergencies, call the company printed on your bill. A city permit payment page or unrelated “water department” article will not dispatch a crew.

Golden State Water customer Call 800-999-4033 and follow emergency/service prompts.
Cal Water customer Use Cal Water’s contact and emergency guidance for your local district/account.
Not sure who serves you Check the bill, shutoff tag, account email or landlord records before calling.
Street leak Give nearest address, cross street, visible water flow and whether it affects traffic.
No water Ask neighbors if they are affected, then call the provider if it is not isolated to your home.
Inside leak Shut off your private valve if safe and call a plumber if the leak is on your side of the meter.
Safety note: Stay away from water near electrical hazards, sinkholes, traffic lanes or sewage. Report the issue from a safe location.

High Hawthorne Water Bill Checklist

A high bill in Hawthorne can happen because of actual water use, a leak, irrigation, provider billing cycle differences, payment posting issues or paying the wrong company. Check these items before calling customer service.

Provider match Confirm the bill is from Golden State Water or Cal Water before comparing payment history.
Running toilet A toilet can waste water quietly. Try a dye test or listen for repeat refilling.
Irrigation leak Check sprinklers, drip lines, timers, garden hoses and outdoor shutoff valves.
Payment posting Make sure the last payment posted to the correct provider account.
Billing period Compare number of service days, not only total amount due.
Conservation programs Use West Basin and local conservation resources to lower outdoor water demand.

Have this ready before calling

  • Provider name printed on your bill.
  • Account number and service address.
  • Current and previous bill.
  • Payment confirmation if you recently paid.
  • Photos or receipts if you fixed a leak.
  • Notes about irrigation, guests, pool filling, pressure washing or new landscaping.

Water Conservation and Rebate Resources for Hawthorne Residents

Hawthorne’s official water conservation page points residents to West Basin and regional conservation resources. These are useful for lowering outdoor water use and preventing future high bills.

Rain barrels West Basin provides rain barrel programs that can help collect water for gardens and reduce runoff. City conservation page
Landscape classes Regional classes can help with turf removal, native plants, irrigation equipment and water-wise landscaping. BeWaterWise
Recycled water resources West Basin resources may help residents learn about recycled water and drought conservation options. West Basin
Practical saving tip: In Hawthorne’s climate, outdoor watering and irrigation problems can create big seasonal changes. Check irrigation timers monthly and after power outages.

Official Hawthorne Water Bill Resources

Use these official links and contacts based on the provider printed on your bill.

City of Hawthorne Resident Resources

Official city page listing utility contacts, including Golden State Water and California Water Service.

Open City utility list
Golden State Water Pay Bill

Use this if your bill says Golden State Water or MyGSWater.

Open Golden State payment
Golden State Water Contact

City of Hawthorne lists Golden State Water at 800-999-4033.

Call 800-999-4033
Cal Water Payment Options

Use this if your bill says California Water Service or Cal Water.

Open Cal Water payment
Cal Water Local Contact

City of Hawthorne lists California Water Service at 310-257-1400.

Call 310-257-1400
Cal Water Pay by Phone

Cal Water lists 888-598-9824 for pay-by-phone water bill payments.

Call 888-598-9824
Hawthorne Water Conservation

City water conservation page with West Basin rain barrels, firescaping and landscape resources.

Open conservation page
City Online Payments

Useful for city permits and certain city payments, but not the main water bill portal for every resident.

Open City online payments

Map: Hawthorne City Hall Reference

Hawthorne City Hall is not the universal water bill payment office for every resident, but it can help you verify city utility resources. For bill payment, follow the provider printed on your bill.

Hawthorne Water Department FAQs

Does Hawthorne California have a city water bill portal?

The City of Hawthorne Resident Resources page lists water service through Golden State Water and California Water Service. Use the provider printed on your water bill instead of a generic city payment page.

How do I pay my Hawthorne water bill online?

Check whether your bill says Golden State Water or California Water Service. Then use that provider’s official payment portal or payment options page.

What is Golden State Water phone number for Hawthorne?

The City of Hawthorne Resident Resources page lists Golden State Water at 800-999-4033.

What is California Water Service phone number for Hawthorne?

The City of Hawthorne Resident Resources page lists California Water Service at 310-257-1400. Cal Water also lists 888-598-9824 for pay-by-phone bill payments.

Why should I check my provider before paying?

Hawthorne may have more than one listed water provider. Paying the wrong company can delay posting, create duplicate payments or leave your actual water account unpaid.

Can I set up AutoPay for my Hawthorne water bill?

Yes, depending on your provider. Cal Water offers AutoPay through its customer portal and Automatic Payment Service, and Golden State Water provides online account management through MyGSWater.

What should I do if I have no water or a leak in Hawthorne?

Call the provider printed on your bill. Golden State Water customers can call 800-999-4033. Cal Water customers should use Cal Water’s local or emergency contact guidance for their account.

Why is my Hawthorne water bill unusually high?

Common reasons include running toilets, irrigation leaks, outdoor watering, longer billing periods, previous balances, hidden leaks or payment posting issues. Check your provider portal and compare previous bills before calling.

Are there conservation resources for Hawthorne residents?

Yes. Hawthorne’s water conservation page references West Basin rain barrel programs, firescaping workshops, free landscape classes and regional water-saving resources.

Is WaterBillGuide.us the official Hawthorne water provider?

No. WaterBillGuide.us is an independent informational guide. It does not process payments, access accounts, restore service, approve assistance or represent Golden State Water, California Water Service or the City of Hawthorne.

Best Next Step for Hawthorne Water Customers

Look at the logo and provider name on your latest bill first. If it says Golden State Water, use Golden State Water. If it says California Water Service or Cal Water, use Cal Water. If you are not sure, call the provider numbers listed by the City of Hawthorne before paying.

Editorial Review and Independent Guide Disclaimer

This replacement article was rewritten because the existing Hawthorne post used New York City water department information that does not match Hawthorne, California. This version uses the City of Hawthorne Resident Resources page and official Golden State Water, Cal Water and city conservation resources.

WaterBillGuide.us is not the City of Hawthorne, Golden State Water or California Water Service. We do not process payments, access customer accounts, restore service, approve payment plans, waive fees or dispatch crews. For account-specific help, use the provider printed on your bill.

Official resources checked include the City of Hawthorne Resident Resources page, City Water Conservation page, Cal Water Payment Options page, Golden State Water official website, Golden State Water pay bill resources and city utility contact listings.

Water Bill Payment, Leak & Utility Help Toolkit

Use this free helper to find the official water bill portal, avoid unsafe payment pages, handle late bills, troubleshoot high usage, prepare start/stop service documents, and contact the utility office with the right details.

Find official payment pages safely
Prepare before late fees or shutoff
Check high bill and leak causes
Useful on every city water guide

Official Water Bill Portal Finder

Enter your city, state, and utility name. This tool creates safe search shortcuts for the official bill pay portal, customer service page, outage line, and start/stop service page.

Safety tip: Use the official city, county, or utility website when paying a water bill. Do not enter card or bank details on a page that only looks like a payment portal but does not clearly identify the official utility.

Safe Water Bill Payment Checklist

Before paying online, use this checklist to reduce the risk of wrong payment, duplicate payment, missed receipt, or third-party confusion.

Important: Some official utilities use third-party processors. That can be normal, but the payment processor should be linked from the official utility website and show clear fee/payment details.

Late Bill, Shutoff Notice & Reconnection Action Plan

Select your situation and get practical next steps. This helps users act quickly without guessing.

Do not wait: If you received a shutoff notice, online payment alone may not stop disconnection. Call the utility billing office and save your confirmation number.

High Water Bill & Leak Troubleshooter

A high bill can be caused by leaks, irrigation, estimated readings, seasonal use, or account/meter issues. Choose the closest problem below.

Quick leak test Turn off all water, then check whether the meter still moves.
Toilet check Put food coloring in tank. If color reaches bowl without flushing, there may be a leak.
Ask utility Request usage history, meter reread, leak adjustment policy, and payment arrangement options.

Start, Stop or Transfer Water Service Checklist

Moving in or out? Choose your situation and prepare the details most utilities commonly request.

Your preparation checklist

Move-out tip: Ask for a final meter read, final bill date, refund/deposit process, and confirmation number when stopping service.

Payment Assistance & Arrangement Finder

If you cannot pay the full water bill, this guide helps you decide what to ask before disconnection or extra fees.

Helpful document list: Keep your account number, photo ID, service address, bill copy, shutoff notice, income proof if needed, repair receipt if leak-related, and payment confirmation numbers.

Water Department Call Script Generator

Generate a clear call or email script before contacting the utility billing office.