Jonah Water Special Utility District 2026 Guide

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Jonah Water SUD • Hutto & Weir offices • WIPP bill pay • water / wastewater coverage • 2026 rates

Jonah Water Special Utility District: Pay, Log In, Call, Start Service or Check 2026 Rates

Use this guide for Jonah Water Special Utility District customers who need the official bill-pay portal, payment address, office phone, Hutto or Weir office hours, Auto Draft setup, renter/owner transfer forms, new meter forms, 2026 water rates, drought-response status, meter/high-bill troubleshooting, water-quality reports, lead-service-line inventory resources and the service-area map.

Official Bill Pay Options Pay Your Bill Now Call 512-759-1286 2026 Rate Check

Start Here: Fast Jonah Water SUD Action Board

Main phone512-759-1286
Fax512-759-2983
Hutto office4050 FM 1660
Weir office600 FM 1105
User need
Official route
Have ready
Jonah-specific next step
Pay or log in online
WIPP / Pay Your Bill Now
Account number, tenant number, payment method.
Use the green “Pay Your Bill Now” button from Jonah’s Bill Payment page, then follow the prompts.
Need account or tenant number
512-759-1286
Service address, customer name, bill copy if available.
Jonah’s pay page says to call the office if you need help with account number or tenant number.
Pay by mail
Jonah Special Utility District, 4050 FM 1660, Hutto, TX 78634.
Payment coupon, check or money order.
Mail at least 5-7 business days before the due date to avoid late fees.
Set up automatic bank draft
ACH Recurring Debit / Auto Draft form.
Completed form, voided check, account details.
Drop off, email or mail the form to the office; Jonah says there is no setup fee or charge for this method.
Pay in person
Hutto or Weir office.
Account number, bill, cash/check/money order/card.
Jonah accepts cash, check, money order, Visa, MasterCard and Discover at office/drop-off route.
Use night drop
Night drop box in the drive-thru.
Check or money order with account number.
Use for after-hours payment, not for urgent leak or service reporting.
Start / transfer / renter account
All Forms & Reports
Correct community form, ID/ownership/rental documents, service address.
Forms are specific to Hutto, Georgetown, Round Rock, Siena, Weir, Flora, Rancho San Gabriel and water-only customers.
New meter or builder request
New Meter Application, Builders Deposit and Feasibility Study forms.
Property address, plat/project details, requested meter/service type.
Call before submitting so staff can confirm the correct form, service area and fees.
High bill / meter concern
Contact office or Customer Support / Meter Reading through contact form.
Current meter read/photo, bill, dates, leak-check notes.
Jonah’s FAQ says transposed/hard-to-read meter numbers or hidden toilet/faucet leaks can cause high-use concerns.
Water quality / report request
Water Quality Report
Service address, concern type, hard-copy request if needed.
Jonah posts the most recent Consumer Confidence Report and asks customers to call 512-759-1286 for hard-copy help.

Quick answer: pay online through Jonah Water’s official WIPP portal, call 512-759-1286 for account, tenant-number, billing, repair or meter-reading help, mail payments to 4050 FM 1660, Hutto, TX 78634, or visit Hutto/Weir offices during posted weekday hours.

Official Phone, Offices, Hours and Mailing Address

🏢

Hutto Office

Physical address:
4050 FM 1660
Hutto, TX 78634

Hours: Monday-Friday, 7:30 a.m.-5:00 p.m.

🌾

Weir Office

Physical address:
600 FM 1105
Georgetown, TX 78626

Hours: Monday-Friday, 7:30 a.m.-4:30 p.m.

☎️

Main Contact

Phone: 512-759-1286
Fax: 512-759-2983

Use the contact form for Customer Support, Billing Department, Repair Department or Meter Reading.

Route
Use for
What to say or bring first
512-759-1286
Billing, account/tenant number, new customer forms, rate questions, high bill, meter read, repair or water-quality help.
“My Jonah Water account/service address is [address], and I need help with [issue].”
Hutto office
In-person payment, documents, new service, account help and mailing/payment address.
Bring bill/account number, ID, signed form and payment method.
Weir office
North-side customer convenience, in-person payment and drive-thru window service.
Confirm hours before visiting; Weir closes at 4:30 p.m.
Contact form
Non-urgent Customer Support, Billing Department, Repair Department or Meter Reading message.
Provide account number, service address, subject and clear message.
Payment address
Jonah Special Utility District, 4050 FM 1660, Hutto, TX 78634.
Include payment coupon and mail 5-7 business days before due date.
Fax 512-759-2983
Forms or paperwork only when staff instructs you to fax.
Call after faxing if the item affects service date or payment deadline.

Bill Pay and Login: Exact Jonah Water Payment Steps

1. Start from official site

Open Jonah’s Bill Payment page and use the green “Pay Your Bill Now” button.

2. Enter identifiers

Have your account number and tenant number ready before using WIPP.

3. Choose payment

Jonah lists Visa, MasterCard and Discover for online payment.

4. Save proof

Keep confirmation, amount, date, account number, tenant number and method.

Payment method
How it works
Best for
Do not miss
Online WIPP payment
Click Pay Your Bill Now and follow the WIPP prompts.
Fast online payment with card.
Have account number and tenant number handy.
Online card brands
Jonah’s bill-pay page lists Visa, MasterCard and Discover.
Customers who prefer card payment.
Call the office if your account/tenant number is not working.
Mail
Send check or money order with payment coupon to Jonah SUD, 4050 FM 1660, Hutto, TX 78634.
Non-urgent monthly payment.
Mail 5-7 business days before due date to reduce late-fee risk.
Automatic Bank Draft
Monthly bill is automatically deducted and credited to the utility account.
Customers who want automatic payment without setup fee.
Submit ACH form with voided check by drop-off, email or mail.
In-person office payment
Pay at Hutto or Weir office during posted hours.
Customers who need staff help or same-day confidence.
Jonah warns Mondays, Fridays and first day after a holiday are usually busy.
Night drop box
Use the night drop located in the drive-thru.
After-hours check/money-order drop-off.
Do not use it to report leaks, no-water issues or emergencies.
Bank bill pay
Set Jonah Water as payee through your bank website.
Customers who want payment through their bank.
Payments may take up to seven business days to post; verify account number and mailing address.
Payment-posting question
Call 512-759-1286.
Past-due balance, previous balance, missing payment or online error.
Have confirmation/check number and payment date ready.
Payment problem script: “I paid Jonah Water account [account number], tenant number [tenant number], on [date/time] by [WIPP / bank draft / mail / office / night drop / bank bill pay]. The service address is [address], amount was [amount], and confirmation/check number is [number]. Can you confirm posting and whether any previous balance, late fee or service issue remains?”
Bill Payment WIPP Pay Portal Auto Draft Form Call 512-759-1286

Coverage Check: Water, Wastewater and Community-Specific Forms

Jonah Water’s coverage map page says the map shows coverage for both water and wastewater services. Because the district covers multiple fast-growing communities and subdivisions, choose the correct customer form and do not assume that a nearby neighbor, city or HOA uses the same billing route.

🗺️

Coverage map

Use Jonah’s customer coverage map and district boundary map for service-area checks.

🏘️

Community forms

Forms exist for Hutto, Georgetown, Round Rock, Siena, Weir, Flora, Rancho San Gabriel and water-only customers.

🚽

Wastewater caution

If your bill includes wastewater or another city/HOA charge, verify the provider line before paying.

🚧

New development

Use feasibility, builder deposit and new meter forms when building, subdividing or requesting new taps.

Situation
Best official route
Why it matters
Existing Jonah customer paying monthly bill
Bill Payment page and WIPP portal.
Normal monthly bill pay requires account and tenant number.
New renter
Renter’s New Account Information Form.
Renter setup is separate from owner transfer and new meter request.
Home purchase / ownership transfer
Transfer of Ownership form.
Owner-of-record change affects billing, deposits and final balances.
New build / new meter
New Meter Application, Feasibility Study Form and Builders Deposit.
New-meter work may require engineering/service-area review before payment.
Community-specific service packet
Choose Hutto, Georgetown, Round Rock, Siena, Weir, Flora, Rancho San Gabriel or Water Only form.
Wrong packet can miss local utility-service details.
Unsure whether Jonah serves your address
Customer Coverage Map and call 512-759-1286.
Many nearby city names appear in the district area; address-specific verification matters.
Coverage Map All Forms & Reports Office Locations

Start, Transfer, Renters, Builders and Stop-Service Tasks

New customer

  • Open All Forms & Reports.
  • Pick the correct community packet.
  • Prepare service address and identification details.
  • Call first if your address may need water/wastewater review.

Renter account

  • Use Renter’s New Account Information Form.
  • Confirm landlord or owner requirements.
  • Ask whether deposit/account setup applies.
  • Do not use transfer-of-ownership form for ordinary tenant setup.

Owner transfer

  • Use Transfer of Ownership form.
  • Prepare closing/ownership details.
  • Ask how final bill and new account timing work.
  • Confirm if wastewater or community-specific packet applies.

Builder / new meter

  • Use Feasibility Study Form if service availability is uncertain.
  • Use New Meter Application when requesting new service hardware.
  • Check Builders Deposit requirements.
  • Call before trenching, tapping or scheduling construction around water service.
Task
Official form/page
Prepare before contacting Jonah
Start water-only service
New Customer Information – Water Only.
Address, applicant details, requested start date and payment/deposit question.
Start service in Hutto
New Customer Information – Hutto.
Address/subdivision, account holder details and whether wastewater/other city service appears on bill.
Start service in Georgetown-area service
New Customer Information – Georgetown.
Service address and any city/HOA utility overlap.
Start service in Round Rock-area service
New Customer Information – Round Rock.
Service address, move-in date and provider name printed on bill/closing docs.
Start service in Siena, Weir, Flora or Rancho San Gabriel
Community-specific new customer packet.
Subdivision name, service address and desired start date.
Renting
Renter’s New Account Information Form.
Tenant name, service address, lease/owner info if requested and deposit question.
Buying/selling
Transfer of Ownership.
Closing date, seller/buyer names, service address and final bill handling.
New meter/building
New Meter Application, Builders Deposit and Feasibility Study.
Plat/site plan, address, meter size/service type and construction timeline.
New-service script: “I need Jonah Water service at [address] in [Hutto / Georgetown / Round Rock / Siena / Weir / Flora / Rancho San Gabriel / water-only / unknown]. I am [renter / new owner / builder / property manager]. Which packet should I use, what deposit or setup amount applies, and when should I submit it for service on [date]?”

2026 Jonah Water Rates, Meter Reads and Bill Review

Jonah Water’s current public rate result lists a standard residential water rate increase effective February 10, 2026. Water meters are read each month, so a high bill should be reviewed by fixed meter base, gallons used, tier, payment timing, late/posting issue and possible leak.

5/8" or 3/4" base

$39.53 listed for 5/8" and 3/4" residential base rate.

First water tier

$3.76 per 1,000 gallons for 1-15,000 gallons.

High-use tier

$9.27 per 1,000 gallons for usage above 50,000 gallons.

Meter reading

Jonah says community water meters are read each month.

2026 standard residential water rate item
Amount
Bill-review meaning
5/8" base rate
$39.53
Common small residential meter base.
3/4" base rate
$39.53
Same listed base as 5/8".
1" base rate
$98.83
Larger meter base.
1.5" base rate
$197.65
Larger residential/commercial context.
2" base rate
$296.48
Large meter fixed charge.
3" base rate
$395.30
Large-account fixed charge.
4" base rate
$395.30
Large-account fixed charge.
6" base rate
$988.25
Commercial/development context.
8" base rate
$1,581.20
Large meter.
10" base rate
$2,174.15
Large meter.
12" base rate
$3,953.00
Largest listed base.
1-15,000 gallons
$3.76 per 1,000 gallons
First usage tier.
15,001-30,000 gallons
$5.60 per 1,000 gallons
Outdoor watering/leak threshold review.
30,001-50,000 gallons
$7.45 per 1,000 gallons
High-use tier; check irrigation and private leaks.
Over 50,000 gallons
$9.27 per 1,000 gallons
Very high use; investigate quickly.
Water-only billing example
2026 listed example amount
How to use it
2,000 gallons
$47.05
Low-use household comparison.
5,000 gallons
$58.33
Moderate indoor/outdoor comparison.
10,000 gallons
$77.13
Common higher-use household check.
25,000 gallons
$179.93
Likely irrigation, pool, leak or large household review.
50,000 gallons
$328.93
Major high-use warning point.

Bill-review tip: the public water-only examples do not necessarily include wastewater, trash, city charges, deposits, late fees, reconnect charges or bank bill-pay posting delays. Compare gallons first, then check every non-water line item printed on your actual bill.

High-bill script: “My Jonah Water bill increased from [old amount] to [new amount]. My meter size is [size], gallons used were [gallons], and the bill includes [water / wastewater / other charges]. Can you help separate the February 10, 2026 rate change, usage tier, meter read, payment posting, previous balance and possible leak?”
Rates & Policies Recent News Bill Payment

High Bill, Meter Reading, Leaks and Low Pressure

Meter read issue

Jonah’s FAQ says numbers may be transposed or hard to read, so call if the usage looks impossible.

Silent toilet leak

Toilet or faucet leaks can be difficult to detect and can raise usage.

Private leak test

Turn off all fixtures and watch the meter at 10-20 minute intervals; movement can indicate a hidden leak.

Low pressure

Check the meter and surrounding area for possible leaks, then call the office to report the area.

Symptom
Likely check
Best Jonah Water next step
Usage jumps but household habits did not
Toilets, faucets, irrigation, hose bib, water softener, meter reading, guests, pool fill.
Take a current meter photo and call 512-759-1286.
Continuous meter movement when everything is off
Hidden leak between meter and house, toilet/faucet leak, irrigation valve.
Shut off fixtures, confirm meter still moves, then call plumber/office as needed.
Previous balance even though payment was sent
Payment arrived after due date or was not received/posting delayed.
Call with payment date, method and check/confirmation number.
Bank bill-pay payment missing
Bank bill pay may take up to seven business days to post.
Contact bank and Jonah; provide bank confirmation and account number.
Low pressure
Meter leak, neighborhood issue, repair work or private plumbing.
Check meter area, ask neighbors, then call and report your area.
Milky water
Air in line after recent repair.
Let water settle in a clear glass and call if it persists or is not milky/air-related.
Debris from hot water
Water heater sediment.
Consider professional water-heater flushing, following manufacturer safety guidance.
Outdoor use spike
Sprinkler runtime, runoff, broken heads, windy watering, overwatering.
Use conservation tips and read meter before/after irrigation cycle.
Leak/meter script: “My Jonah Water service address is [address]. My bill shows [gallons] gallons, but I expected [amount]. I checked [toilets / faucets / irrigation / meter movement / neighbors / payment posting]. Can you help verify the meter reading and whether this appears to be a leak, read issue or billing issue?”

Drought Status, Conservation, Water Quality and Lead Inventory

Stage 1 voluntary status

Jonah’s drought page says mandatory Stage 2 restrictions were rescinded and customers returned to Stage 1 voluntary drought restrictions.

2025 CCR

Jonah’s Water Quality Report page lists the 2025 Consumer Confidence Report as the most recent report available.

Lead inventory page

Jonah posts TCEQ Lead Service Line Inventory documents for Jonah Water Master and Weir Waterworks.

Topic
Official detail
Customer action
Drought stage
Mandatory Stage 2 restrictions were rescinded; Stage 1 voluntary conservation is posted.
Check Alerts and Drought Contingency before watering, because drought stage can change quickly.
Stage documents
Jonah posts Stage 1, Stage 2, Stage 3 and Stage 4 drought contingency response PDFs.
Read current stage document before major landscape watering.
Kitchen conservation
Jonah recommends full dishwasher loads, not running water continuously while rinsing and using a pitcher for cold water.
Start with small daily habits before assuming the bill is unavoidable.
Bathroom leak check
Jonah recommends testing toilets with food coloring/dye tablet and checking if color reaches bowl without flushing.
Repair silent toilet leaks quickly; they can run unnoticed.
Plumbing leak check
Jonah says a slow drip can waste as much as 170 gallons per day and recommends checking meter at intervals when all fixtures are off.
Photograph meter before/after test and record time.
Outdoor use
Jonah recommends watering only when needed, early morning in hot months, avoiding runoff, using timers and checking sprinklers/hoses.
One sprinkler valve can push usage into higher tiers.
Water-quality report
Jonah says each annual report tells where water comes from and what is in it.
Open the newest CCR or call 512-759-1286 for a hard copy.
Lead service line inventory
Jonah posts TCEQ inventory documents and TCEQ guidance on making inventories publicly available.
Use the public inventory page if you received service-line questions or have older plumbing concerns.
Disinfectant/taste or odor change
Jonah news includes annual temporary chlorine conversion updates.
Check Recent News and call if taste/odor/color is sudden, persistent or isolated to your address.
Water-quality script: “My Jonah Water address is [address]. My water has [color/odor/taste/pressure/no water] from [hot/cold/all taps] since [time]. I checked [neighbors / recent news / drought alerts / meter area]. Can you confirm whether this is a repair, disinfectant conversion, water-quality, private plumbing or service-line issue?”
Drought Contingency Conservation Tips Water Quality Report Lead Service Line Inventory

Map: Jonah Water SUD Hutto Office

Use this map for Jonah Water Special Utility District’s Hutto office and payment mailing address at 4050 FM 1660, Hutto, TX 78634. Jonah also lists a Weir office at 600 FM 1105, Georgetown, TX 78626.

Location / route
Address / phone
Best use
Hutto office
4050 FM 1660, Hutto, TX 78634; Monday-Friday, 7:30 a.m.-5 p.m.
Payments, forms, billing help, account/tenant number help and mailed payment address.
Weir office
600 FM 1105, Georgetown, TX 78626; Monday-Friday, 7:30 a.m.-4:30 p.m.
North-side in-person service and drive-thru convenience.
Main phone
512-759-1286
Billing, customer service, repair, meter reading and water-quality questions.
Fax
512-759-2983
Forms or records only when Jonah staff directs fax submission.
Online payment
WIPP portal linked from Jonah’s Bill Payment page.
Card payment using account number and tenant number.
Night drop
Drive-thru drop box at office.
After-hours payment drop-off; call for service issues.

Jonah Water Special Utility District FAQ

What is Jonah Water Special Utility District’s phone number?

Call Jonah Water Special Utility District at 512-759-1286. The same number is listed on official pages for account, billing, customer support, repair, meter reading and water-quality help.

Where do I pay my Jonah Water bill online?

Use Jonah’s official Bill Payment page and click the green “Pay Your Bill Now” button. The linked WIPP portal is the online bill-pay route for Jonah Water customers.

What do I need for Jonah Water online payment?

Jonah says to have your account number and tenant number handy before using the online payment prompts. Call 512-759-1286 if you need help finding those numbers.

Where do I mail a Jonah Water payment?

Mail check or money order payments with the payment coupon to Jonah Special Utility District, 4050 FM 1660, Hutto, TX 78634. Jonah recommends mailing 5-7 business days before the due date to avoid late fees.

Can I pay Jonah Water in person?

Yes. Jonah lists in-person payment at its office and payment drop-off in the night drop box located in the drive-thru. Accepted methods listed include cash, check, money order, Visa, MasterCard and Discover.

Does Jonah Water offer automatic bank draft?

Yes. Jonah’s Automatic Bank Draft option deducts the monthly bill from the customer’s bank account and credits the utility account. There is no setup fee or charge listed; submit the ACH form with a voided check by drop-off, email or mail.

Where are Jonah Water offices located?

The Hutto office is 4050 FM 1660, Hutto, TX 78634, open Monday-Friday from 7:30 a.m. to 5 p.m. The Weir office is 600 FM 1105, Georgetown, TX 78626, open Monday-Friday from 7:30 a.m. to 4:30 p.m.

What are Jonah Water’s 2026 residential water rates?

The current public rate listing says standard residential rates increased effective February 10, 2026. A 5/8-inch or 3/4-inch base rate is listed at $39.53, with usage tiers of $3.76, $5.60, $7.45 and $9.27 per 1,000 gallons as usage rises.

Why is my Jonah Water bill high?

Check gallons used, meter size, usage tier, payment posting, previous balance, wastewater or other line items, irrigation and hidden leaks. Jonah’s FAQ notes meter numbers may be transposed or hard to read and that toilet or faucet leaks can be difficult to detect.

Where do I find Jonah Water quality and lead service line information?

Use Jonah’s Water Quality Report page for the latest Consumer Confidence Report and hard-copy requests. Use the TCEQ Lead Service Line Inventory Report page for lead-inventory documents and related TCEQ guidance.

30-Second Jonah Water SUD Checklist

Pay/login: use the WIPP “Pay Your Bill Now” portal linked from Jonah’s Bill Payment page; have account number and tenant number ready.

Phone: call 512-759-1286 for billing, account, repair, meter-reading or water-quality help; fax is 512-759-2983.

Mail/payment address: Jonah Special Utility District, 4050 FM 1660, Hutto, TX 78634.

Offices: Hutto office is open Monday-Friday, 7:30 a.m.-5 p.m.; Weir office at 600 FM 1105 is open Monday-Friday, 7:30 a.m.-4:30 p.m.

Auto Draft: submit ACH Recurring Debit form with voided check; Jonah lists no setup fee or charge for bank draft.

Rates: 2026 standard residential rates increased February 10, 2026; check base rate, meter size and usage tier before assuming a leak.

High bill: check meter reading, toilet/faucet leaks, irrigation, bank-bill-pay posting delays, previous balance and non-water charges on the bill.

Water Bill Payment, Leak & Utility Help Toolkit

Use this free helper to find the official water bill portal, avoid unsafe payment pages, handle late bills, troubleshoot high usage, prepare start/stop service documents, and contact the utility office with the right details.

Find official payment pages safely
Prepare before late fees or shutoff
Check high bill and leak causes
Useful on every city water guide

Official Water Bill Portal Finder

Enter your city, state, and utility name. This tool creates safe search shortcuts for the official bill pay portal, customer service page, outage line, and start/stop service page.

Safety tip: Use the official city, county, or utility website when paying a water bill. Do not enter card or bank details on a page that only looks like a payment portal but does not clearly identify the official utility.

Safe Water Bill Payment Checklist

Before paying online, use this checklist to reduce the risk of wrong payment, duplicate payment, missed receipt, or third-party confusion.

Important: Some official utilities use third-party processors. That can be normal, but the payment processor should be linked from the official utility website and show clear fee/payment details.

Late Bill, Shutoff Notice & Reconnection Action Plan

Select your situation and get practical next steps. This helps users act quickly without guessing.

Do not wait: If you received a shutoff notice, online payment alone may not stop disconnection. Call the utility billing office and save your confirmation number.

High Water Bill & Leak Troubleshooter

A high bill can be caused by leaks, irrigation, estimated readings, seasonal use, or account/meter issues. Choose the closest problem below.

Quick leak test Turn off all water, then check whether the meter still moves.
Toilet check Put food coloring in tank. If color reaches bowl without flushing, there may be a leak.
Ask utility Request usage history, meter reread, leak adjustment policy, and payment arrangement options.

Start, Stop or Transfer Water Service Checklist

Moving in or out? Choose your situation and prepare the details most utilities commonly request.

Your preparation checklist

Move-out tip: Ask for a final meter read, final bill date, refund/deposit process, and confirmation number when stopping service.

Payment Assistance & Arrangement Finder

If you cannot pay the full water bill, this guide helps you decide what to ask before disconnection or extra fees.

Helpful document list: Keep your account number, photo ID, service address, bill copy, shutoff notice, income proof if needed, repair receipt if leak-related, and payment confirmation numbers.

Water Department Call Script Generator

Generate a clear call or email script before contacting the utility billing office.

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