League City Water Bill Pay, Login, Phone and Service Help
Use this guide as a practical League City utility desk. It explains the official Utilities Access portal, account number and customer number setup, online payment, phone payment, bank draft, night box, mail payment, billing cycles, late penalties, disconnection fees, payment extensions, leak adjustments, water usage tracker, 2026 water and sewer rates, AmeriWaste billing, water leaks and drinking-water report details.
Start Here: Pick the Correct League City Utility Route
Need |
Best official route |
Prepare first |
Do not miss |
|---|---|---|---|
Pay or log in online |
New account number and CID/customer number from the letter-sized utility bill or e-bill. |
All customers from the old system must create a new portal account and link the account. |
|
Pay by phone |
281-554-1335, Option 2. |
Account number, payment card and current balance. |
City lists Visa, MasterCard and Discover for phone/card payments. |
Billing help or portal setup |
Utility Billing: 281-554-1335 |
Bill, account number, customer number, service address and payment receipt if already paid. |
Phone hours are Monday-Thursday 7:30 AM-5:30 PM and Friday 7:30 AM-12 PM. |
Mail payment |
City of League City/Utility Billing, PO Box 200933, Dallas, TX 75320-0933. |
Check or money order with account/remittance details. |
Mailed payments received before noon are processed same day; after noon next business day. |
Night payment box |
300 W Walker Street, League City, TX 77573. |
Check or money order with account number. |
The night box is a silver drop box with a green “City of League City Utility Payments” sign. |
Start, terminate or transfer service |
Setup New Service and online service forms. |
Application, address, account holder details, ID, deposit/admin requirements and move date. |
League City provides water, sewer and garbage billing; AmeriWaste handles garbage collection/recycling service. |
Track water use or check high consumption |
Utility account login, meter details and normal usage pattern. |
Tracker can show usage by 24 hours, 7 days, 30 days, 12 months and custom date ranges. |
|
Report water leak or sewer blockage |
Call 311 during normal business hours or use Citizen Request Tracker; after-hours/immediate assistance: 281-554-1390. |
Exact address, cross street, water/sewer issue type and callback number. |
After-hour emergencies go to Line Repair, not Utility Billing. |
Past-due warning: League City policy says payment is due 15 business days after bill date, late accounts are subject to a 10% penalty, service can be disconnected after 10 business days from the due date, and accounts on the final disconnection list incur a $40 fee.
Official League City Utility Billing Phone, Address, Hours and Emergency Contacts
Utility Billing
Phone: 281-554-1335
Phone payment: 281-554-1335 Option 2
Hours: Monday-Thursday, 7:30 AM-5:30 PM; Friday, 7:30 AM-12 PM.
Use for: bill pay, account setup, bank draft, e-bill, payment extension, leak adjustment, start/stop/transfer service and late notices.
City Hall / Night Box
City Hall:
300 W Walker Street
League City, TX 77573
The Utility Billing Office is located in City Hall next to Municipal Court and the Johnnie Arolfo Civic Center.
The night payment box is in the parking lot between City Hall and the Civic Center.
Water Leaks & Sewer Blockages
Normal business hours: use 311 or Citizen Request Tracker.
After-hours / immediate assistance: 281-554-1390, Line Repair Department.
Call immediately for active water main leaks, sewer blockages, pressure loss or public-side water/sewer hazards.
Contact route |
Official detail |
Use this for |
|---|---|---|
Utility Billing Department |
281-554-1335. |
Water, sewage and garbage billing, account number/CID help, payment questions, portal issues, bank draft, e-bill, extension and account status. |
Phone payment |
281-554-1335 Option 2. |
Pay by phone using accepted card route. |
Reconnect after nonpayment |
City policy says payment should be made by calling 281-554-1357 or in person at City Hall to avoid delay. |
Disconnected accounts where online payment may delay restoration until the next working day. |
City Hall |
300 W Walker Street, League City, TX 77573. |
In-person utility billing service, City cashier and night payment box location. |
Line Repair Department |
281-554-1390 after-hours or for immediate assistance. |
Water leaks, sewer blockages and urgent public-side water/sewer field problems. |
City main phone |
281-554-1000. |
General city routing only; use Utility Billing for account-specific water bill questions. |
Billing vs field issue: call Utility Billing for money, portal, rate and account questions. Use 311/Citizen Request Tracker or Line Repair for water leaks and sewer blockages. If service is already disconnected for nonpayment, paying online can delay restoration, so call or visit City Hall as directed by policy.
Pay Bill or Log In: Utilities Access, Phone, Mail, Night Box and Bank Draft
Online portal
View bill history, make payments, set up card Auto Pay, bank draft and paperless e-bills.
Phone payment
281-554-1335 Option 2.
Use card payment by phone when you cannot access the online portal.
City of League City/Utility Billing
PO Box 200933
Dallas, TX 75320-0933
Allow time before due date.
Night payment box
300 W Walker Street.
Silver box with green “City of League City Utility Payments” sign.
Open the official payment portal
Start from League City’s Utility Billing Portal or Payment Options page, then use the Municipal Online Payments utility billing link. Do not use a search-ad payment site when a bill is past due.
Register if you used the old system
The City says this is a new online portal. Customers who used the previous system must create a new account with the new account number provided on the letter-sized bill or e-bill.
Link the utility account
After registration, click “Linked to Account,” enter the new account number from the top of the bill under your name, and enter your CID/customer number from the bill or e-bill.
Use Manage Bills to pay
Click the account number when it appears in blue, choose delivery preferences or EFT/bank draft if needed, then use Manage Bills to add the bill to cart and check out.
Payment method |
Official detail |
Best for |
Watch out |
|---|---|---|---|
Online portal |
Register, link account, view bill history, set card auto pay, set bank draft, make payment and select paperless e-bills. |
Normal monthly payment and account management. |
Use account number and CID/customer number exactly from the new bill. |
Credit card online |
Visa, MasterCard and Discover are listed for online one-time or recurring automatic payment. |
Card payment without calling or visiting. |
Re-set recurring credit card after paying current balance if directed by the new portal process. |
Phone payment |
281-554-1335 Option 2. |
Payment by phone using card route. |
For disconnected accounts, follow reconnect instructions; online may delay restoration. |
Bank draft |
City offers bank draft for water bills at no charge. Draft files are transmitted two working days before due date. |
No-fee recurring payment from bank account. |
Changes must be made before the FTP bank-draft date because the file is already sent to the bank. |
Mail |
Payments received before noon are processed same day; after noon next business day. |
Routine non-urgent payment. |
Allow mailing time to avoid penalties and cutoff for nonpayment. |
Night payment box |
Located in the center of the parking lot between City Hall and Johnnie Arolfo Civic Center at 300 W Walker. |
After-hours check or money-order payment. |
Confirm posting timing if payment is close to cutoff. |
In person |
City Hall / Utility Billing Office, 300 W Walker Street. |
Disconnected account, payment proof, cash/card issue, account review or extension request. |
For disconnected accounts, City policy says cash or credit card payments only. |
Billing Dates, Due Dates, Bank Draft Timing and Cutoff Lists
Billing cycle
Your cycle is the billing area for your service location. Use the City’s billing cycles map and schedule for exact dates.
Read date
The read date is when the meter is read for the billing period.
FTP BD
FTP BD is the date the bank-draft file is transmitted to the bank.
Cut Off
The cutoff date is the date service will be turned off for nonpayment.
Billing term |
City meaning |
Customer action |
|---|---|---|
Cycle |
Billing area for the customer’s location. |
Use the billing-cycle map and schedule, not another neighborhood’s due date. |
Read Date |
Date the meter was read for the billing period. |
Compare with Water Usage Tracker if bill seems high. |
Bill Date |
Date bill is posted to the account. |
Due date is tied to bill date; do not wait for paper mail if e-bill is active. |
Due Date |
Date current bill is due. |
Pay before due date to avoid 10% penalty. |
FTP BD |
Bank draft file is sent to the bank two working days before due date. |
Contact Utility Billing before this date if the draft should change. |
Cut Off |
Date service is turned off for nonpayment. |
Do not rely on online payment at the last minute; call Utility Billing if near cutoff. |
Bill-read gap |
City FAQ says billing uses actual metered consumption and there is a gap from read date to bill date. |
Review the consumption period before assuming current household activity caused the latest bill. |
Bank draft tip: because the ACH file is transmitted two working days before due date, paying manually after the file is sent may not stop the automatic draft. Call 281-554-1335 before the FTP BD date when a change is needed.
Late Fees, Payment Extensions, Disconnection and Reconnection
Due window
Payment is due 15 business days after bill date.
Penalty
Payment not received by due date is subject to a 10% penalty.
Final list fee
If the account makes the final disconnection list, a $40 fee is incurred.
Extensions
Customers are granted three payment extensions per calendar year when eligible.
Situation |
City policy detail |
Practical action |
|---|---|---|
Normal monthly bill |
Due 15 business days after bill date. |
Use portal, phone, bank draft, mail, night box or in-person payment before due date. |
Late bill |
10% penalty applies after the due date, even if bill was not received. |
Use e-bill and Water Usage Tracker to avoid missing mailed statements. |
Delinquent account |
Delinquent notice is mailed with disconnection date and amount due including penalties. |
Call 281-554-1335 if you need an arrangement before disconnection. |
Disconnection timing |
Service is subject to disconnection after 10 business days from the due date. |
Pay well before cutoff; same-day recovery may require specific payment route. |
Final list |
$40 fee is incurred when account makes the final disconnection list. |
Do not wait until field orders are generated. |
Disconnected account |
Full delinquent amount and fees must be paid before service resumes; cash or credit card only. |
Call 281-554-1357 or visit City Hall as policy directs; online payment may delay reconnection to next working day. |
After-hours reconnect request |
If service is requested to resume within 60 minutes of close of work day, $50 after-hour fee is assessed. |
Pay and confirm early in the day when possible. |
Meter tampering |
$75 tamper fee may be assessed; future tampering can trigger additional cost equal to meter setup. |
Never turn on or tamper with a water meter after shutoff. |
Payment extension |
Up to 7 calendar days after disconnection date; must be requested; last regular bill must be paid in full; approved extension due by 10 AM on extended date. |
Ask before cutoff and get extension terms documented. |
Start, Terminate or Transfer League City Water, Sewer and Garbage Service
Start residential service
- Use the New Service Application from the Setup New Service page.
- Prepare service address, move-in date and customer identity details.
- Expect deposit/admin fee to appear on the first statement when applicable.
- League City provides water, sewer and garbage billing.
- New residents are serviced by AmeriWaste for garbage collection and recycling.
Transfer service
- Use transfer service form when moving from one League City residence to another.
- Confirm current account is paid or arranged before moving.
- Confirm old address stop date and new address start date.
- Update e-bill and Water Usage Tracker accounts if needed.
- Keep both account numbers until final bill is settled.
Terminate service
- Use the Request to Terminate Services form.
- Provide forwarding address and final service date.
- Confirm final bill and deposit handling.
- Do not assume service ends automatically when you move.
- Save confirmation until final bill is paid or credit is issued.
Commercial note: new commercial accounts use a separate process. Same-day service is available only on request during business hours for a $100 fee. Commercial deposits are based on three months’ service charge for a like and similar customer, and temporary major construction service may require a $3,500 deposit for a 3-inch fire hydrant/construction meter and fittings.
2026 League City Residential Water, Sewer and Garbage Rate Checks
3/4” or 1” water base
April 2026 residential base rate: $10.29.
First water tier
1-3,000 gallons: $3.50 per 1,000 gallons in April 2026.
Sewer base
April 2026 residential sewer base: $17.91 for 3/4” and above.
Garbage rate
Residential garbage rate increased to $21.69/month including fees and sales tax under the 2025 AmeriWaste contract.
Rate topic |
April 2026 posted detail |
Customer meaning |
|---|---|---|
Residential water base, 3/4” meter |
$10.29. |
Common small residential fixed charge before usage. |
Residential water base, 1” meter |
$10.29. |
Same posted base as 3/4” for April 2026. |
Residential water base, 1.5” meter |
$18.69. |
Larger residential/service meters carry higher fixed charges. |
Residential water base, 2” meter |
$24.92. |
Do not compare a 2” account to a normal 3/4” bill. |
Water tier 1 |
1-3,000 gallons at $3.50 per 1,000 gallons. |
Low monthly usage starts here. |
Water tier 2 |
3,001-10,000 gallons at $7.57 per 1,000 gallons. |
Irrigation or extra household use may enter this tier. |
Water tier 3 |
10,001-25,000 gallons at $10.08 per 1,000 gallons. |
High use becomes significantly more expensive. |
Water tier 4 |
25,001 gallons and above at $12.23 per 1,000 gallons. |
Large leaks, pool fill or heavy irrigation can reach this tier. |
Residential sewer base |
$17.91 for 3/4” and above. |
Fixed sewer charge before usage-based sewer. |
Sewer tier 1 |
1-3,000 gallons at $3.23 per 1,000 gallons. |
Low sewer usage tier. |
Sewer tier 2 |
3,001-10,000 gallons at $5.99 per 1,000 gallons. |
Residential sewer is capped at 10,000 gallons. |
Residential garbage |
$21.69/month including fees and sales tax as of May 1, 2025 contract change. |
Garbage appears on the utility bill even though AmeriWaste performs pickup. |
Rate-year note: League City’s published residential table includes April 2026, 2027, 2028 and 2029 future columns. This article uses April 2026 values for a 2026 page. Always re-check the official rate page before updating dollar amounts after April 2027.
High League City Water Bill: Water Tracker, Leak Adjustment and Common Causes
Use Water Tracker
View 24-hour, 7-day, 30-day, 12-month and custom usage ranges, set alerts, compare usage versus rainfall and download data.
Check common causes
The City lists leaking toilets, running toilets, irrigation settings, water softener problems, dripping faucets, broken pipes and water heater issues.
Leak adjustment
Submit the online request with repair tickets/receipts after the high-consumption bill has generated and usage has returned to normal.
High-bill check |
What to do |
Why it matters |
|---|---|---|
Consumption period |
Check bill read dates and Water Tracker usage for the billed period. |
The bill may reflect water used weeks earlier, not only recent activity. |
Meter read |
Verify read in Water Tracker and confirm current read is more than the read on the bill. |
If the read is incorrect, contact Utility Billing for correction. |
Irrigation settings |
Check controller schedule, recent power outage resets and landscaper changes. |
Automatic settings are a common cause of high consumption. |
Toilet leak |
Dye-test toilets and listen for refilling when nobody flushes. |
Leaking or running toilets are specifically listed by the City as common causes. |
Water softener |
Check regeneration cycle and discharge/overflow. |
Water softener problems can use water continuously. |
Broken pipe or water heater issue |
Inspect meter side, water heater, attic/garage lines, yard and visible wet areas. |
Hidden plumbing failures can increase both water and sewer charges. |
Leak adjustment qualification |
Consumption during leak must exceed normal annual average; if less than one year resident, City uses 8,000-gallon average for qualification. |
Not every high bill qualifies. |
Leak adjustment documents |
Submit online request, repair receipt/ticket and details. Leak must generally meet ordinance criteria. |
Utility Billing reviews and replies by email within 14 business days after request or bill generation. |
Payment during review |
Continue paying or make payment arrangements while adjustment is under review. |
If enrolled in automatic payments, the full balance processes on due date unless removed from auto pay. |
Garbage, Recycling and AmeriWaste Charges on the Utility Bill
Billing office handles charges
The Utility Billing Office handles water, sewage and garbage billing. Garbage appears on the utility bill even though pickup is performed by AmeriWaste.
2025 contract change
As of May 1, 2025, League City entered a new AmeriWaste contract and residential garbage rates increased to $21.69/month including fees and sales tax.
New resident trash days
Setup New Service page lists trash pickup zones: Yellow Mondays/Thursdays, Green Tuesdays/Fridays, Blue Wednesdays/Saturdays.
Garbage / recycling issue |
Best route |
What to ask |
|---|---|---|
Charge looks wrong on bill |
Utility Billing at 281-554-1335. |
“Can you explain the garbage/recycling line item and current monthly rate?” |
Missed pickup or pickup day |
Garbage & Recycling page / AmeriWaste service route. |
“What zone is my address and what day should bins be curbside?” |
New resident service |
Setup New Service page and utility account application. |
“When does trash service begin after my water/sewer account opens?” |
Move out |
Terminate service / final utility bill. |
“What happens to garbage/recycling charges on the final bill?” |
Payment Assistance and Hardship Planning
Call before cutoff
If you cannot pay by the due date, call 281-554-1335 before the account reaches disconnection.
Extensions are limited
League City policy allows three payment extensions per calendar year when the account meets the requirements.
Assistance resources
The City publishes a Payment Assistance page for residents having difficulty paying a water bill.
Need |
Best action |
Prepare before calling |
|---|---|---|
Need more time |
Call Utility Billing before disconnection and ask about a payment extension. |
Account number, amount due, due date, last regular bill status and requested pay date. |
Already disconnected |
Call 281-554-1357 or visit City Hall, per policy guidance. |
Full delinquent amount, $40 final-list fee if applied, possible after-hour fee and payment method. |
Leak caused high bill |
Submit leak adjustment request, but still make payment or arrangement. |
Repair receipt, bill showing abnormal consumption, normal usage and account history. |
Assistance agency help |
Use the City’s Payment Assistance page. |
Current bill, ID, income/eligibility documents and disconnect notice if any. |
Water Quality, PWS ID, Sources and Drinking Water Report
Water system ID
The League City Consumer Confidence Report lists Water System ID TX0840007 for City of League City.
Water sources
The report describes surface water and groundwater sources, including Gulf Coast Aquifer, Trinity River and Brazos River sources through purchased water partners.
Water quality contact
The water quality report lists 281-554-1041 for water quality questions and 281-554-1000 for Spanish assistance.
Water-quality topic |
Official detail |
Customer action |
|---|---|---|
Annual report |
League City publishes an annual Drinking Water Quality Report / Consumer Confidence Report. |
Use the latest report before making claims about water quality. |
System ID |
TX0840007. |
Use this when checking EPA/TCEQ public-water-system records. |
Source water |
Report describes purchased water from Gulf Coast Water Authority and City of Houston plus groundwater/source entries in the system. |
Do not assume every address has the same blend at all times. |
Water quality concerns |
Report lists 281-554-1041 for questions or concerns about water quality. |
Note taste/odor/color, hot or cold, one tap or all taps, time started and whether neighbors are affected. |
Spanish assistance |
Report says Spanish assistance is available by calling 281-554-1000. |
Call for help understanding the water report in Spanish. |
Live emergency |
Consumer reports do not replace live boil-water notices, repairs or emergency instructions. |
Follow current City notices and call Line Repair/311 for active service problems. |
Report Water Leaks, Sewer Blockages, Meter Problems and 811 Digging
Use phone for active field issues
- Call 311 during normal business hours or use Citizen Request Tracker.
- Call 281-554-1390 after hours or for immediate assistance.
- Give exact address, cross street and whether it is water, sewer, meter or pressure.
- Do not report urgent leaks only through email or payment portal messages.
Call before digging
- Use Texas 811 before fence posts, trenching, tree planting, irrigation repair or service-line work.
- Mark the dig area and wait for utility locates.
- Private lines after the meter may still need private locating or plumber review.
- Report accidental damage immediately.
Problem |
What to say |
What to prepare |
|---|---|---|
Water main leak |
“Water is flowing/bubbling at [address/cross street].” |
Road hazard, visible flooding, meter-box location and callback number. |
Sewer blockage |
“Sewer is backing up at [address] in [fixture/location].” |
Stop using water, keep people/pets away and call quickly. |
No water / low pressure |
“My address has no water/low pressure since [time].” |
Neighbors affected, shutoff notice status, nearby construction and whole-house vs single fixture. |
Meter concern |
“My meter read or Water Tracker usage seems wrong.” |
Account number, bill read, tracker screenshot, normal usage and leak-check notes. |
Private leak |
“The leak appears on my side of the meter.” |
Hire plumber, save repair receipt and submit leak adjustment request if usage qualifies. |
Map: League City Utility Billing at City Hall
Use this map for City Hall at 300 W Walker Street. For an active water leak or sewer blockage, use 311 during normal hours or 281-554-1390 after hours instead of relying on an office visit.
Route |
Address / link |
Use for |
|---|---|---|
Utility Billing / City Hall |
300 W Walker Street, League City, TX 77573 |
Billing, payment, bank draft, e-bill, extension, start/stop/transfer service and account help. |
Mail payment |
City of League City/Utility Billing, PO Box 200933, Dallas, TX 75320-0933 |
Routine mailed check or money-order payments. |
Online portal |
Pay online, register, link account, Auto Pay, bank draft, bill history and paperless e-bills. |
|
Billing schedule |
Read date, bill date, due date, bank draft FTP date and cutoff date by cycle. |
|
Water tracker |
Usage alerts, rainfall comparison, meter details and CSV/PDF/XLS downloads. |
League City Water Utilities FAQ
How do I pay my League City water bill online?
Use the official League City Municipal Online Payments utility billing portal. Register, link your account using the new account number and CID/customer number from your bill, then use Manage Bills to add the bill to your cart and pay.
What is the League City Utility Billing phone number?
Call League City Utility Billing at 281-554-1335 for billing questions, online account setup, account number/CID help, bank draft, e-bill, payment extensions, leak adjustments and start/stop/transfer service.
How do I pay a League City water bill by phone?
Call 281-554-1335 and choose Option 2 for phone payment. The City lists Visa, MasterCard and Discover card payments.
What information do I need for the League City utility login?
You need the new account number shown at the top of the bill under your name and the CID/customer number from your letter-sized water bill or e-bill.
Where do I mail a League City utility payment?
Mail payments to City of League City/Utility Billing, PO Box 200933, Dallas, TX 75320-0933. Allow enough mailing time to avoid penalties or cutoff for nonpayment.
Where is the League City night payment box?
The night payment box is at 300 W Walker Street, League City, TX 77573, in the parking lot between City Hall and the Johnnie Arolfo Civic Center. It is a silver drop box labeled with a green City of League City Utility Payments sign.
What is the League City late fee?
League City policy says payment is due 15 business days after the bill date. If payment is not received by the due date, the account is subject to a 10% penalty.
How long before League City disconnects water for nonpayment?
Service is subject to disconnection after 10 business days from the due date. If the account makes the final disconnection list, a $40 fee is incurred.
Can League City adjust a high bill caused by a leak?
Possibly. Submit the online Leak Adjustment Request with repair tickets or receipts after the high-consumption bill has generated. Utility Billing reviews requests and replies by email, usually within 14 business days after request or bill generation.
Is this the official League City Water Utilities website?
No. This is an independent informational guide. Use official League City pages, the Municipal Online Payments portal, your utility bill, 281-554-1335, 311 and 281-554-1390 to verify live balance, payment posting, service status, rates and emergency instructions.
30-Second League City Water Utilities Checklist
Pay/login: Municipal Online Payments → register → link account with account number and CID/customer number.
Utility Billing: 281-554-1335; phone payment is Option 2.
Office/night box: 300 W Walker Street, League City, TX 77573.
Mail: City of League City/Utility Billing, PO Box 200933, Dallas, TX 75320-0933.
Leaks/sewer blockages: 311 or Citizen Request Tracker during normal hours; Line Repair 281-554-1390 after hours or for immediate assistance.
Due date: payment due 15 business days after bill date; late penalty is 10%.
Disconnection: subject after 10 business days from due date; final-list fee is $40.
2026 rates: 3/4” or 1” residential water base $10.29; April 2026 water tiers $3.50, $7.57, $10.08 and $12.23 per 1,000 gallons.
High bill: check Water Usage Tracker, read dates, irrigation, toilets, water softener, faucets, pipes, water heater and leak-adjustment rules.
Water quality: League City water system ID TX0840007; water quality questions can route to 281-554-1041.
Editorial Team
WaterBillGuide.us
The content on WaterBillGuide.us is researched and prepared by our editorial team. Our writers and researchers review publicly available information from official utility websites and service portals to create clear, step-by-step informational guides.
Water Bill Payment, Leak & Utility Help Toolkit
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